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Results 101 - 125 of 511Sort Results By: Published Date | Title | Company Name
Published By: CA Technologies     Published Date: Jan 08, 2014
Today’s trends, including cloud, mobile, social media, and big data, are causing huge changes in the way that identities need to be managed. As a result, the previous notion of a network perimeter is disappearing. With the advent of cloud and mobility, identity has become the new perimeter. This trend will have profound impacts on the business and IT organizations. This paper describes an identity-centric approach to security that can help you grow your business while protecting your key assets from improper use.
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ca technologies, identity, identity management, user provisioning, identity centric security, security, cloud, network provisioning
    
CA Technologies
Published By: CA Technologies     Published Date: Jan 08, 2014
Today’s trends, including cloud, mobile, social media, and big data, are causing huge changes in the way that identities need to be managed. As a result, the previous notion of a network perimeter is disappearing. With the advent of cloud and mobility, identity has become the new perimeter. This trend will have profound impacts on the business and IT organizations. This paper describes an identity-centric approach to security that can help you grow your business while protecting your key assets from improper use.
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ca technologies, identity, identity management, user provisioning, identity centric security, security, cloud, network provisioning
    
CA Technologies
Published By: SAS     Published Date: Aug 01, 2018
Journey to the Core of Customer Centricity 20 page paper by TM Forum covering: digital transformation in Telco, customer journey analytics, data driven customer experience and real time marketing
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SAS
Published By: Infomatica     Published Date: Mar 05, 2014
Knowing more about a customer’s relationship with your financial services company is key for growth. Discover how emerging data tools can help you improve customer centricity and find new revenue opportunities, unlocking the value of customer information.
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improving revenue, customer experience management, financial services, best practices, customer information, solutions
    
Infomatica
Published By: Dell     Published Date: Feb 02, 2018
Digital transformation is the process of creating value, growth, and competitive advantage through new offerings, business models, and business relationships that are data centric and data driven. It’s about changing the way that business gets done. This transformation also places IT at the forefront when making strategic business decisions related to redefining business processes and operational efficiencies, shifting work and employee productivity, changing customer relationships, increasing buyer loyalty, and transforming product and service revenue streams. IDC believes that IT organizations must assume a critical role in the forthcoming digital reinvention by assuming the position of being a critical business innovation platform.
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Dell
Published By: Dell EMC     Published Date: Aug 22, 2017
Data is the foundation of the digital economy, but managing data growth poses a big challenge as organizations ramp up cloud adoption. Whether your organization is adopting a hybrid cloud strategy or building modern apps in the cloud, there are many challenges that can limit your effectiveness. With Isilon CloudPools and ECS, you can take advantage of cloud capabilities without a disruptive time-consuming migration of your data. In this webinar, we’ll discuss how Dell EMC puts you in control with a flexible cloud design, allowing you to take an application-centric approach to your data platform.
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Dell EMC
Published By: Okta     Published Date: May 09, 2016
Part of a strong foundation for cloud-first, mobile-first IT includes supporting BYOD. BYOD can improve end user satisfaction and enable employees to work anywhere from any device. To really get these benefits though, the end-user experience must provide seamless access to the applications end-users want and need. Accomplishing this starts with extending app provisioning to mobile devices, and automatically deprovisioning mobile access as part of the identity lifecycle. For the best user experience, you’ll want automatic configuration of native mobile applications with mobile SSO, security settings and app settings like usernames, URLs and tenant IDs. Provisioning devices to users should be simply an extension of the foundational identity lifecycle management system. And, mobility management should enable IT teams to implement simple policies to enable and secure access from mobile. This eGuide provides an overview of how Okta can power BYOD programs with integrated identity and mobili
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Okta
Published By: Onbase     Published Date: Feb 18, 2016
As a strategic framework, ECM can help organizations take control of their content; and, thereby boost productivity, encourage collaboration, help meet compliance initiatives, enable better content-centric processes and make information easier to share.
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accounting, finance, finance management
    
Onbase
Published By: AWS     Published Date: Jun 15, 2016
The cloud is now the center of most enterprise IT strategies. Many enterprises find that a well-planned “lift and shift” move to the cloud results in an immediate business payoff. This whitepaper is intended for IT pros and business decision makers in Microsoft-centric organizations who want to take a cloud-based approach to IT and must modernize existing business-critical applications built on Microsoft Windows Server and Microsoft SQL Server. This paper covers the benefits of modernizing applications on Amazon Web Services (AWS) and how to get started on the journey.
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AWS
Published By: Skillsoft     Published Date: Dec 06, 2016
Millennials are the first true “digital natives,” and because of this, they are often associated with driving new work practices and expectations. However, it is actually the ubiquity of technology, the accelerated pace of work and our consumer experiences that are driving new work practices, not millennials. New research tells us that to be engaging, L&D teams need to focus on modern learning rather than millennials.The formula for modern learning is: • Learner-centric • Micro/modular • Varied treatments • Retention-driven • Embedded • Mobile Download “Millennial Learning Myths and Misconceptions Prescriptions for a Modern Learning Strategy” for tips for enabling modern learning at your organization.
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learning, engagement, millennials, learning and development
    
Skillsoft
Published By: Evariant     Published Date: Nov 20, 2018
As the healthcare landscape continues to move toward a customer-centric approach, there’s a lot healthcare can learn from retail. More specifically, lessons from retail call centers offer the healthcare sector best practices to provide better personalization in their engagements with consumers and patients – before and after clinical encounters. This guide explores three ways retail call centers provide experiences that healthcare leaders can incorporate to provide the personalization needed to impact consumers in today’s evolving healthcare marketing landscape.
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patient engagement, call center, healthcare crm, patient experience, patient acquisition, healthcare transformation
    
Evariant
Published By: UPS     Published Date: May 24, 2017
For life sciences businesses, the supply chain used to mean one thing: getting products from factory or warehouse to distributors or ultimate customers as quickly and economically as possible. Now, with today’s evolving regulatory environment, an increasingly globalized market, more complex health products, and an increased focus on the patient, pharmaceutical companies and medical device manufacturers are looking at their supply chain and logistics needs in a whole new way.
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health care, supply chain, ups, business, science
    
UPS
Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 18, 2017
That’s why we’ve taken some of the old business preconceptions – whether service specific or not - ripped them up and rewritten five new business rules, designed to debunk some time-honoured myths and help you and your organisation take a leap towards that much-feted goal of customer centricity. Read on for the new rules we recommend, maybe take those and mix them with your own, why not share them @OracleCX? At a minimum we hope these new ways of looking at business will help provoke the questions you, and others, need to ask of your organisation – in fact, we’ve included key questions that will help provoke some conversations, so you can start to build a picture of what’s going well and where there may be room for more discussion and investigation.
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customer service, customer behavior, sla, service metrics, business outcomes, vision for delivery, digital customer
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 12, 2017
Good supply chain management is essential to your operational efficiency, customer centricity, compliance, carbon footprint, and ultimately, your overall success. If handled correctly, your supply chain should improve customer service—along with the reputation of your brand—and boost your bottom line. But, as with many areas of business, the rules of the game are changing. What’s changing? Well, everything. New regulations, increased buyer expectations, shorter product lifecycles, fluctuations in demand, new market entrants, more ethical supplier management, poor visibility of globalized supply chains—all these things, and more, are testing the limits of the traditional supply chain model. The simple truth is that the way things used to be done, and the solutions that enabled it, are no longer up to the job.
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cloud, supply chain management, scm, cloud computing
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
Published By: Radius     Published Date: Jul 24, 2017
We’ve seen Omnichannel Marketing in action across a wide range of companies and we’re convinced that marketing teams need to move to a customer-centric model. In this eBook, we’ll help you do exactly that.
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radius, omnichannel, customer data, unified customer, b2b marketing
    
Radius
Published By: INT_AstuteIT_ABM_DoubleTouch_BENELUX     Published Date: Feb 23, 2018
In a world of perpetual innovations in technology, brands are continually stuck between slowing down and reinventing the wheel of martech which keeps them going, and staying put with delays in data activation. But they don’t have to settle for either of these approaches. Now is the time for enterprises to reclaim their brand’s independence in agility, innovation and customer obsession, removing all traces of vendor lock-in, slow-down or strategic compromise with a comprehensive, centralized approach to marketing technology which goes beyond DMP: Intelligent Orchestration.
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data, brand, scaling, customer, marketing
    
INT_AstuteIT_ABM_DoubleTouch_BENELUX
Published By: ServiceNow     Published Date: Oct 22, 2018
Discover the lessons ServiceNow learned on their journey to building a business service–centric Services Reliability Team. Leveraging the combined power of ITSM & ITOM, they now deliver high performance & high-availability business services to all employees while proactively eliminating service outages.
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itom, itsm, operations, business, servicenow
    
ServiceNow
Published By: Workday APAC     Published Date: Dec 18, 2018
"Finding the right ERP solution is the biggest piece of the puzzle for CIOs looking to transform their service-centric organizations. Read this market guide to: Learn why organizations like yours are adopting cloud ERP solutions Gain insight into what to prioritize and what to avoid See a list of relevant cloud ERP providers"
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Workday APAC
Published By: Hitachi Vantara     Published Date: Mar 20, 2018
In today’s transformational era, businesses globally turn to digital technologies and new competitive models that take a holistic approach to business activities, processes and competencies to increase competitive differentiation. Digital transformation enables businesses to be more agile, people-orientated, innovative, customer-centric and efficient. By its very nature, digital transformation is a journey that encompasses the entire IT ecosystem, from end device to data center infrastructure.
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Hitachi Vantara
Published By: HERE Technologies     Published Date: Aug 17, 2018
As map providers move to a highly modular, platform-centric approach, get an understanding of the value being delivered and find out how governments can harness the benefits and apply them across regions to enhance mobility, experiences and safety. In this report by Counterpoint Technology Market Research, learn why HERE’s Open Location Platform – described as super-rich and always up-to-date, is a leader in the location data arena.
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HERE Technologies
Published By: HERE Technologies     Published Date: Aug 17, 2018
As map providers move to a highly modular, platform-centric approach, get an understanding of the value being delivered and how you can harness the benefits and apply them to advertisement campaigns to attain more granular segmentation, precise targeting and a better audience experience. In this report by Counterpoint Technology Market Research, learn why HERE’s Open Location Platform – described as super-rich, always up-to-date, and a neutral offering – is a leader in the location data arena.
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HERE Technologies
Published By: HERE Technologies     Published Date: Aug 17, 2018
As map providers move to a highly modular, platform-centric approach, get an understanding of how fleet and logistics software providers can deliver more value in their solutions to enhance efficiency, productivity, and safety. In this report by Counterpoint Technology Market Research, learn why HERE’s Open Location Platform – described as super-rich, always up-to-date, and a neutral offering – is a leader in the location data arena.
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HERE Technologies
Published By: KPMG     Published Date: Jun 10, 2019
Today’s customers want 24/7 access, mobile availability, quality, low prices, fast shipping, easy returns and instantaneous service. These expectations demand that every business function be customer-centric, including operations. Read this report to find out: • how to create customer-centric operations to deliver the customer experience • the eight essential components of a connected, customer-centric enterprise • why alignment between the COO and CIO is essential • five key steps to start transforming operations to drive growth and create value.
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KPMG
Published By: IBM     Published Date: Jul 26, 2017
With the advent of big data, organizations worldwide are attempting to use data and analytics to solve problems previously out of their reach. Many are applying big data and analytics to create competitive advantage within their markets, often focusing on building a thorough understanding of their customer base. High-priority big data and analytics projects often target customer-centric outcomes such as improving customer loyalty or improving up-selling. In fact, an IBM Institute for Business Value study found that nearly half of all organizations with active big data pilots or implementations identified customer-centric outcomes as a top objective (see Figure 1).1 However, big data and analytics can also help companies understand how changes to products or services will impact customers, as well as address aspects of security and intelligence, risk and financial management, and operational optimization.
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customer analytics, data matching, big data, competitive advantage, customer loyalty
    
IBM
Published By: VMware     Published Date: Jun 21, 2019
Prime your business for growth with a software-defined approach. The current business-enterprise climate demands robust connectivity and delivery in services. As IT executives continue to invest in integrated infrastructure, companies that remain committed to hardware-centric infrastructure are being left behind and subsequently are exposing their enterprises to risk and loss. Liabilities include time wastage and financial costs in the management and maintenance of legacy infrastructure, creating a deficit in executives’ energy when it comes to innovation and future planning. VMware’s Hyperconverged Infrastructure (HCI) is a malleable, sophisticated solution which facilitates the vital transition from physical to virtualized storage solutions. HCI is the foundation for the Software-Defined Data Center (SDDC) destined for leading enterprise operations.
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VMware
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