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case study

Results 351 - 375 of 1043Sort Results By: Published Date | Title | Company Name
Published By: Iterable     Published Date: Sep 07, 2018
Whether they want tickets for the next Lady Gaga concert, the World Series, the Indianapolis 500, or Hamilton, people are quickly discovering that SeatGeekis the place to find the best selection and great bargains. This relative newcomer to the online ticket business has quickly grown to offer the largest inventory of live event tickets on the web, in addition offering differentiating services like best-bargain ratings and notifications when a fan’s favorite team or entertainer will be performing nearby. Email and push have been the primary channels for interacting with customers. However, according to Ben Clark, Vice President of Customer Retention, the marketing team previously struggled to deliver consistent, relevant messaging across channels because their email and push tools ran on separate platforms. The old tools were also cumbersome to use and offered limited functionality. Worse yet, they didn’t support the team’s AI driven, omni-channel marketing strategy, which includes rea
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Iterable
Published By: Workplace by Facebook     Published Date: Jun 24, 2019
Starbucks uses Workplace by Facebook to connect partners across geography, level, between field and headquarters. Workplace allows mobile engagement from partners who do not sit at a desk all day. A few months after introducing Workplace, more than 80% of the organization’s store managers were actively using it weekly, sharing knowledge and best practices and helping one another.
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Workplace by Facebook
Published By: Workplace by Facebook     Published Date: Jun 24, 2019
Valet Living is an amenity services company that supports the multifamily housing industry in over 40 states across the US. From in-home services such as cleaning, package delivery, laundry and pet care, to maintenance and grounds keeping work around apartment communities. Valet Living wanted to address the difficulties that arise when working with a dispersed and unconnected workforce. Since the implementation of Workplace by Facebook, Valet Living have seen great internal results such as: 20% increase in employee retention 50% increase in filling vacancies with internal candidates Thousands of dispersed workers connecting by sharing tips, goals and inspirations via team groups Download this case study to find out more about the amazing results.
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Workplace by Facebook
Published By: Workplace by Facebook     Published Date: Jun 24, 2019
"Campbell’s is more connected than we've ever been. We've seen a complete transformation in just 9 months. I think it's because Workplace has tools that people can use whenever and wherever they are.” Kristin Ennis, Senior Manager, Communications Download this case study to find out how Workplace by Facebook helped to improve the business with smarter communication, better collaboration and a re-imagined company culture.
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Workplace by Facebook
Published By: IBM     Published Date: Jun 25, 2018
Incorporating Watson Assistant into their “Easy System”, Staples Inc. enhanced their ordering interface and product support to be more seamless, whether via their iconic Easy Button, through the app, over Facebook Messenger, or with a Slackbot. See how Staples used Watson APIs to build a cognitive ordering ecosystem for customers, incorporating speech-to-text capabilities and leveraging on a massive amount of back-end and customer data. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM
Published By: IBM     Published Date: Jun 25, 2018
Recognizing the shift to a subscription business model required real-time customer support, Autodesk turned to IBM technology to enhance its customer experience. Using Watson Assistant, Autodesk developed a virtual agent to interact with customers, applying natural language processing (NLP) and deep learning techniques to recognize and extract the intent, context and meaning behind inquiries. Quickly resolving easy customer concerns, Watson Assistant is supporting 100,000 conversations per month, with response times 99% faster than before and leading to a 10-point increase in customer satisfaction levels for Autodesk. Find out how Watson Assistant can accelerate your customer support experience. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM
Published By: IBM     Published Date: Jun 25, 2018
As Singapore’s largest insurance force, Prudential Singapore needed a scalable and cost-effective solution to help financial consultants respond quicker to in-depth product and policy questions. Partnering with IBM, they developed askPRU, an industry-first chatbot with IBM Cloud and Watson capabilities. Handling over 1,000 commonly asked questions in real-time, askPRU reduced call volume by 32% within six months and enhanced the responsiveness of over 4,600 consultants. Enabling consultants to focus on more complex queries, askPRU also provides accurate expertise to help deliver consistently exceptional service. Learn how Watson technology became central to the Prudential Singapore business and enhanced their customer experience. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market.
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IBM
Published By: Darktrace     Published Date: Aug 30, 2019
The Industrial Immune System is a fundamental AI platform for OT cyber defense. The self-learning technology passively learns what ‘normal’ looks like across OT, IT and industrial IoT, allowing it to detect even the subtlest signals of emerging cyber threats in real time. Martin Sloan, Group Head of Security, Drax: “I often describe Darktrace as life insurance. It catches anomalous behavior and deals with the incident immediately.” Find out how AI is being using to defend Drax power station, the largest coal-powered plant in the UK. Read this case study to find out how Darktrace’s Industrial Immune System can protect your entire digital infrastructure.
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Darktrace
Published By: Cybric     Published Date: Oct 30, 2017
Committed to advancing brain research, The Dana Foundation needed to transition to the cloud to drive efficiency and more effectively manage risk. With this shift, Dana moved from waterfall development to DevOps but still needed to maintain its strict security posture. In this case study Jim Rutt, CIO of The Dana Foundation, discusses his use of the CYBRIC continuous application security platform to move to DevOps, embedding security earlier in the development process and gaining full security visibility across the SDLC.
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cybersecurity, cyber security, cio, application security, (security) automation, (security) orchestration, security visibility, devsecops
    
Cybric
Published By: Cisco     Published Date: Jul 08, 2016
Cisco Helped to Deploy the World’s Largest 802.11ac Wave 2 Wireless Network for China University of Geosciences. China University of Geosciences at Wuhan is one of the country’s leading universities and a national key university directly under the Ministry of Education. Focusing on earth science, the university has national level-1 disciplines in geology, geological resources and geological engineering. in science and technology and a leader in applications instruction. Six years ago the university built a wireless network based on 802.11a/b/g—becoming the first university in Wuhan to deploy this type of wireless network—and has become one of the leaders among Chinese universities when it comes to wireless network development.
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Cisco
Published By: Cisco     Published Date: Jul 08, 2016
Read more to learn how the Hyatt Regency Santa Clara transforms guest experiences and grows its bottom line with enhanced Wi-Fi and analytics.
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Cisco
Published By: Cisco     Published Date: Jul 08, 2016
Whirlpool Corporation had to transform its business. A legacy network stood in the way. Read more to learn how standardization on a Cisco® platform opened innovation floodgates.
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Cisco
Published By: VMware Dell     Published Date: Jan 31, 2008
As Perimeter Church's congregation expanded, their IT staff needed to find a way to meet the growing IT needs of the church with limited staff. Download this case study to learn how the Perimeter IT team has been able to perform its administrative functions much more effectively with VMware technology.
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server management, servers, server, virtual server, virtual machine, vmware, server software, infrastructure
    
VMware Dell
Published By: VMware Dell     Published Date: Jul 02, 2008
In this case study, you'll discover the tangible benefits to IRMC when they used VMware Virtual Desktop Infrastructure to virtualize their call center operations and support multiple call centers from a central data center. Their IT staff achieved increased flexibility, faster provisioning, redeployed IT staff, reduced IT costs, and improved competitiveness. Finally, review a detailed financial analysis to back up IRMC's 73% annual ROI, and see how they saved.
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call center, vmware, virtual, virtualization, virtual machine, callcenter, it savings, cost savings
    
VMware Dell
Published By: VMware Dell     Published Date: Dec 07, 2011
Read this case study to learn how Dell IT group virtualized more than 5,000 servers to save the company over US $29 million.
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virtualization, servers, solution, virtual, servers, applications, product development, cooling
    
VMware Dell
Published By: BMC ESM     Published Date: Nov 06, 2009
Leading bank shares best practices, results of IT compliance implementation. Zions Bancorporation is a leader in SBA lending, public finance advisory services, and agricultural finance. Which means compliance is critical, both to internal workflows and legal mandates like Sarbanes-Oxley.With nearly 25% of the enterprise virtualized, it became clear to IT leaders at Zions that an advanced solution to IT compliance was required. Attend the webinar.
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bmc esm, zions, it compliance, virtualization, roi
    
BMC ESM
Published By: Polycom     Published Date: May 27, 2010
In 2003, LBBS became a pioneer in the legal field by deploying Polycom video conferencing systems in 16 offices.
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polycom case study, broadsmart ip, unified communications, video conferencing system, voice over ip, voip, telephony, ip networks
    
Polycom
Published By: Vidyo, Inc.     Published Date: Oct 22, 2010
This case study will detail how using VidyoConferencing has allowed the Italian Police Forces in Verona to greatly improve their com¬munication systems and reduce costs during investigations and daily law enforcement activities.
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vidyo, video conferencing, avc, transcoder, mcu, power, streaming, conferencing
    
Vidyo, Inc.
Published By: Intel Corp.     Published Date: Nov 21, 2017
case study on Bank Leumi, which Launches Mobile Only Banking
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Intel Corp.
Published By: Technomedia-Hodes iQ     Published Date: Apr 26, 2012
Learn why hundreds of today's leading companies like Caesars Entertainment, Bell, Ingersoll Rand, Sony, UTC and Eddie Bauer turn to Technomedia-Hodes iQ to help them create the world's most successful workplaces. Download our complimentary case study and get the inside scoop. Learn how MarketStar automated processes to bring increased visibility into recruiting metrics for better talent management, spend control and decision-making.
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human resources, roi, hr management, human resource management, technology, recruiting technology, recruiting
    
Technomedia-Hodes iQ
Published By: Technomedia-Hodes iQ     Published Date: Apr 26, 2012
Learn why hundreds of today's leading companies like Caesars Entertainment, Bell, Ingersoll Rand, Sony, UTC and Eddie Bauer turn to Technomedia-Hodes iQ to help them create the world's most successful workplaces. Download our complimentary case study and get the inside scoop. Learn how Caesars Entertainment made a lasting first impression with their new hires from day one and made onboarding a top priority.
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human resources, hr management, technology, onboarding, ceasars, workplace environment
    
Technomedia-Hodes iQ
Published By: Technomedia-Hodes iQ     Published Date: Apr 26, 2012
Learn why hundreds of today's leading companies like Caesars Entertainment, Bell, Ingersoll Rand, Sony, UTC and Eddie Bauer turn to Technomedia-Hodes iQ to help them create the world's most successful workplaces. Download our complimentary case study!
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human resources, hr management, recruiting, talent acquisition
    
Technomedia-Hodes iQ
Published By: Technomedia-Hodes iQ     Published Date: Apr 26, 2012
Learn why hundreds of today's leading companies like Caesars Entertainment, Bell, Ingersoll Rand, Sony, UTC and Eddie Bauer turn to Technomedia-Hodes iQ to help them create the world's most successful workplaces. Download our complimentary case study and get the inside scoop on how California Prison Health Care System improved processes, expanded service levels and saved $1,000,000.
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human resources, health care, hr management, talent management
    
Technomedia-Hodes iQ
Published By: Technomedia-Hodes iQ     Published Date: Jul 03, 2012
Download our complimentary case study to see how Golden Corral transformed and automated their recruiting function with best-practice technology.
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human resources, applicants, jobs, employment, recruiting, automated recruiting, technology
    
Technomedia-Hodes iQ
Published By: Workday     Published Date: Mar 26, 2019
The Texas A&M university system has always been on the cutting edge of the academic world. Read the case study to learn how a single cloud-based system for HR enables this world-class institution to streamline and standardize processes across 20 different schools and worksites, cut payroll processing time by 30 percent, and empower IT to focus on major cybersecurity initiatives.
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Workday
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