Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

sections
 

call quality

Results 1 - 25 of 44Sort Results By: Published Date | Title | Company Name
Published By: TIBCO Software APAC     Published Date: Aug 15, 2018
Expanding analytic capabilities are critical to digitizing the business, optimizing costs, accelerating innovation, and surviving digital disruption Historically, manufacturers were almost solely focused on reducing costs by applying automation and analytics to engineering, R&D, manufacturing operations, and quality organizations. Even though the strategies used within these areas are still needed, they are not sufficient to ensure business survival and continuity in the age of Industry 4.0 and the IoT. Today, it is paramount that smart manufacturers broaden their scope because disruptive innovations in data acquisition, storage, and analytics technology have enabled an entirely new degree of automation and virtualization, promising a complete 360-degree high-fidelity virtual data-driven integrated views of all operations—from suppliers and supply chains, through equipment, processes, and manufacturing practices, to final product testing and customer satisfaction. Download this paper
Tags : 
    
TIBCO Software APAC
Published By: Silver Peak     Published Date: Sep 26, 2016
As enterprise IT considers ways to improve WAN functionality and service levels while lowering costs, the interest in SD-WANs has dramatically increased. But not all SD-WANs are created equal. As new applications emerge, whether hosted on premise or in the cloud, demands on WAN throughput, efficiency, and reliability increase. Performance-driven SD-WANs significantly improve application performance and Quality of Service (QoS) making it even easier for enterprises to justify adopting SD-WAN solutions.
Tags : 
sd-wan, networking, it management, network architecture, silver peak
    
Silver Peak
Published By: Silver Peak     Published Date: Feb 06, 2017
As enterprise IT considers ways to improve WAN functionality and service levels while lowering costs, the interest in SD-WANs has dramatically increased. But not all SD-WANs are created equal. As new applications emerge, whether hosted on premise or in the cloud, demands on WAN throughput, efficiency, and reliability increase. Performance-driven SD-WANs significantly improve application performance and Quality of Service (QoS) making it even easier for enterprises to justify adopting SD-WAN solutions.
Tags : 
sd-wan, networking, it management, network architecture, silver peak
    
Silver Peak
Published By: Akamai     Published Date: Mar 08, 2017
Engage online audiences with attractive images that are automatically optimized for both maximum visual quality and performance while reducing the cost and effort to transform and deliver web-ready images.
Tags : 
online, quality, performance, cost, reducing cost, images, content, quality, engagement, online engagement
    
Akamai
Published By: Genesys     Published Date: Dec 11, 2013
Gartner recently released its Magic Quadrant for Contact Center Workforce Optimization, the annual report analyzing the workforce optimization industry. Gartner positions vendors based on Completeness of Vision and Ability to Execute. Genesys improved its 2013 position moving from Niche Player to the Challengers Quadrant. This report provides you with insights you need to determine the Workforce Optimization Solution that is right for your organization. Read Now.
Tags : 
wfo, strategic planning, recruitment, workforce management, wfm, call recording and quality management, performance management, surveying, interaction analytics, magic quadrant, workforce optimization, genesys, networking, telecom
    
Genesys
Published By: HP Inc.     Published Date: Dec 06, 2017
Jabil makes a jump forward with HP 3D printing. As one of the world’s most technically advanced manufacturing solution providers, Jabil keeps a lookout for a competitive edge. Find out how Jabil is making a difference in production speed, quality, and cost-efficiency with HP Multi Jet Fusion technology.
Tags : 
jabil, technology, manufacturing, production, cost, efficiency, multi jet fusion
    
HP Inc.
Published By: HP Inc.     Published Date: Apr 10, 2018
Jabil makes a jump forward with HP 3D printing. As one of the world’s most technically advanced manufacturing solution providers, Jabil keeps a lookout for a competitive edge. Find out how Jabil is making a difference in production speed, quality, and cost-efficiency with HP Multi Jet Fusion technology.
Tags : 
webinar, printing, manufacturing, productivity, costs, function
    
HP Inc.
Published By: Quick Base     Published Date: Dec 18, 2017
IT leaders are in a tough spot. Business leaders need help improving processes, but IT needs to focus resources on its own mission-critical innovation projects. Over the past 18 months IT backlogs have risen by 29%, resulting in growing tensions between IT and the business. Across industries, IT leaders are increasingly turning to no-code application development to free themselves from the burden of the backlog. In this 30-minute webinar, Adam Hoover, Solutions Engineer at Quick Base, Inc. will discuss how a no-code application development platform can enable you to drastically reduce your backlog and keep your team focused on the projects that have the greatest impact. He’ll cover how to identify partnership opportunities between the business and IT – and share three effective models for working together while maintaining high quality across the IT ecosystem.
Tags : 
    
Quick Base
Published By: ServiceNow     Published Date: May 29, 2018
Get an accurate, up-to-date view of how all your EHR hospital services are delivered -- without all the pain of manual mapping.. Learn how improved EHR service visibility dramatically improves service quality, reduces risk, and drives down costs
Tags : 
    
ServiceNow
Published By: ServiceNow     Published Date: Aug 20, 2018
Get an accurate, up-to-date view of how all your EHR hospital services are delivered—without all the pain of manual mapping. Learn how improved EHR service visibility dramatically improves service quality, reduces risk, and drives down costs.
Tags : 
    
ServiceNow
Published By: HP Inc.     Published Date: Jun 13, 2018
As one of the world’s most technically advanced manufacturing solution providers, Jabil keeps a lookout for a competitive edge. Find out how Jabil is making a difference in production speed, quality, and cost-efficiency with HP Multi Jet Fusion technology. Download the case study
Tags : 
    
HP Inc.
Published By: Plex Systems     Published Date: Aug 15, 2014
There has been no shortage of high profile recalls over the past several years. Suppliers are being required to provide more robust quality management systems, provide better real-time visablity into manufacturing data, and may even be held accountable for additional charge-back and warranty claims. Take a next generation approach to quality management.
Tags : 
networking
    
Plex Systems
Published By: HP Inc.     Published Date: Jul 17, 2017
As a consumer, it’s more than likely that you own at least one item made by Jabil. Headquartered in the U.S., Jabil is one of the world’s most technically advanced manufacturing solutions providers, working with most major consumer brands across more than 100 facilities in 28 countries. Keeping its customers competitive requires Jabil to stay on the cutting edge of engineering, prototyping, and manufacturing. Producing parts on a 3D printer that meet or exceed traditional manufacturing’s cost, quality, and speed gives Jabil’s customers a new edge in the ultra-competitive consumer products market—a benefit that’s especially important to Dulchinos.
Tags : 
3d printing, printer, print services, hp technology, prototyping, 3d printer, production software, printing solutions, digital manufacturing
    
HP Inc.
Published By: Sauce Labs     Published Date: Jun 04, 2018
No matter the industry, every company is now in the business of developing applications and online experiences. To keep up with the competition, you need to stand out in all of the digital noise. For your app to succeed, it is critical that it delight your customers with a flawless experience, regardless of what device they use to access it. New features and updates need to be delivered quickly and frequently, but without compromising quality. While development practices have dramatically changed to meet the high speed demands of today’s digital economy, testing has often been left behind as an afterthought. However, this attitude is changing as organizations discover the power of positive experience, and the business impacts of negative reviews. Businesses of all sizes are moving towards Continuous Testing practices and as a result are seeing accelerated software delivery cycles, high quality digital experiences across all platforms, and most importantly happy and loyal customers. T
Tags : 
    
Sauce Labs
Published By: Genesys     Published Date: Feb 27, 2018
What if the cloud could radically improve your customer’s experience, your operations, and your bottom line? There’s a reason why many organizations are taking advantage of the benefits of cloud for contact centers. This eBook, focuses on two profiles for small contact centers, small business and small of large - a small contact center that is part of a much larger enterprise. Get key insights from independent market research that will help you make a case to take your customer communications platform to the cloud. With the right solution, your business can benefit from enterprise-quality capabilities at a price you can afford. And you can realize a return on investment in as little as three months! Download this eBook and learn: • How to calculate ROI and time-to-value in different types of small contact center profiles • What factors to consider when selecting a cloud vendor • Three common myths about the cloud
Tags : 
ebook, cloud, customer experience
    
Genesys
Published By: Centrica Business Solutions     Published Date: Aug 14, 2018
The energy landscape has become increasingly complex. Globally, we’re relying less on centralized, steady power sources – such as gas-fired and coal-fired power stations – and more on mixed, locally-distributed renewable energy supplies including solar, wind, tidal and battery. While this is positive for the environment and carbon emissions, it makes balancing power grids a much more complex task. Power quality and reliability becomes more variable in output, while demand for power continues to increase steadily. But when it comes to energy resilience, many organizations simply don’t know where to start. What solutions are available? Which are the best ones for their specific situation and physical premises? What will be their return on investment? Is it simply the cost of doing business, or is there actually a business case? The guide will give you the tools and data to build your understanding and quantify the benefit for your organization.
Tags : 
energy, resilience, building, business, energy
    
Centrica Business Solutions
Published By: Rosetta Stone     Published Date: Nov 02, 2017
In October 2013, Getting Smart partnered with Rosetta Stone to release a report called “The Next Generation of World Language Learning.” The goal of the report was to create a vision for world language learning that acknowledged its role in global competency and to frame the vision inside broader shifts to personalized learning and blended instruction. Pointing to the potential of educational technology, we advocated for accessible, high-quality world language instruction for all students—from elementary through high school.
Tags : 
    
Rosetta Stone
Published By: Inspirus     Published Date: Oct 04, 2017
To reflect the needs of a diverse global market, companies need to encourage diversity and inclusion within their own organizations. Along with creating a more representative workforce, diversity also helps to build a more successful company. A two-year research study by Deloitte shows that companies who embrace diversity and inclusion in all aspects of their business statistically outperform their peers. Deloitte’s findings are in line with research carried out by Sodexo that highlighted the business benefits of gender equality. Workplaces that are gender-balanced show a higher employee engagement (+4 points), a stronger brand image (+5 points), increased gross profit (23%) and consistently higher organic growth (13%). Read this whitepaper to learn more about the ancillary benefits of adopting diversity programs for your workplace!
Tags : 
    
Inspirus
Published By: GrowthIntel - INT     Published Date: Jul 06, 2017
It takes a lot of money and resource to recruit and train new, talented telemarketing agents. So what can businesses do to keep their telemarketing teams focused and happy? This ebook provides guidance on: • Which KPIs to track • The best way to structure a bonus plan • How to retain your best agents It also lists the questions you should ask when selecting a telemarketing agency.
Tags : 
customer acquisition, data updates, call quality, results, team culture, long term career prospects, employee, kpi
    
GrowthIntel - INT
Published By: LifeSize, a division of Logitech     Published Date: Feb 19, 2013
UVC Multipoint is the world's first virtualized, standards-based multiparty video calling solutions for on-demand meetings. Watch this video to learn about the industry's highest quality, and most powerful bridging solution.
Tags : 
video, uvc, communication, presentation sharing, video conferencing, collaboration, redundancy, virtualization
    
LifeSize, a division of Logitech
Published By: HP     Published Date: Oct 09, 2008
Despite its six syllables, 'virtualization' is a straight - forward concept. It can enable your organization to get more value not only from computer and storage hardware but also from the labor required to keep your systems up and running. Virtualization is an approach to pooling and sharing IT resources so the supply of resources—processing power, storage, networking and so on—can flexibly and automatically meet fluctuating business demand. Virtualization can improve the quality of your IT services, enabling more consistency and predictability of operational availability.
Tags : 
mission critical, virtualization
    
HP
Published By: BMC Software     Published Date: Oct 23, 2014
To better support the business, I&O managers often turn to IT service support management (ITSSM) tools. ITSSM tools enable IT operations organizations, specifically infrastructure and operations (I&O) managers, to better support the production environment. ITSSM tools automate the tasks and workflows associated with the management and delivery of quality IT services to the business. The vendors in this Magic Quadrant offer integrated products that address functionality from a combined perspective of people, processes and tooling. BMC was rated as a leader by Gartner in the Magic Quadrant.
Tags : 
saas, cloud, itsm, integrating itsm, itsm integration, saas integration, it management
    
BMC Software
Published By: Aruba Networks     Published Date: Jul 03, 2013
Microsoft Lync is not only changing the cost structure of enterprise telephony, but is also ushering in a new user experience in which every communication is transformed into a more collaborative, engaging interaction. But it’s impossible to achieve the promises of Lync if you haven’t fully considered the underlying infrastructure. And with laptops, smartphones and tablets on track to outnumber desktops, that means wireless infrastructure. Fortunately, with a little upfront planning, you can dramatically increase the quality and reliability of multimedia over enterprise Wi-Fi. Here are 10 tips for ensuring that Lync runs well on mobile devices in your network…
Tags : 
lync, smartphone, tablet, wireless infrastructure, deploy
    
Aruba Networks
Published By: Concur Technologies     Published Date: Oct 01, 2015
Founded in 1968, Nashville-based HCA is the largest hospital system in the world, with 165 locally managed hospitals and 115 freestanding surgery centers in 20 states, China and England. Since its inception, HCA’s focus has always been centered on patient care, with an ongoing mission to deliver high-quality, cost-e?ective healthcare in the communities it serves.
Tags : 
travel and expense processing, patient care, high-quality cost-effective healthcare
    
Concur Technologies
Published By: Shell     Published Date: Aug 15, 2018
While simple fixes may cost a few thousand dollars, lost revenue from equipment failures can run into the millions of dollars in lost productivity and replacement costs. There can be longer-term impacts, too, if the downtime inhibits a manufacturer’s ability to meet customer needs. That’s why it is important for companies to think about lubrication and equipment maintenance holistically, recognizing that short term cost savings may be leading to bigger, preventable expenses over the long term. Cheaper oil, for example, may save money initially, but it requires more frequent changes and provides less protection to the equipment, which could shorten component life. For many companies, the short-term savings simply aren’t worth the longterm cost risk. “Some companies don’t realize that they may be able to reduce their overall maintenance costs significantly by spending more up front on better quality lubricants,” Saffell says. “Their equipment may last longer and they are likely to see
Tags : 
cost, reduction, equipment, shell, manufacturing, maintenance, reliability, contamination control
    
Shell
Previous   1 2    Next    
Search      

Related Topics

Add Research

Get your company's research in the hands of targeted business professionals.