Whether it's a quick brainstorm on a team project or a company-wide meeting, you need to keep employees connected and engaged wherever they may be.
Fully engaged employees can readily align what they do every day with where their companies are going.
This brief by Jack LeMenager, business communications expert, explores how to keep your distributed workforce engaged with new collaboration tools and strategies.
Since business-wide deployment of ad hoc reporting tools can be a resource-intensive process, this white paper offers five-step roadmap of evaluation steps to help fully assess the quality of the products under consideration.
Social-enabled customer service requires three primary capabilities.
The capability to:
1. Listen and Respond: Treat Social Media as an Integrated Interaction Channel Most social-enabled contact centers are at the early adopter stage, attempting to “bolt on” social media as a side process. Many are experiencing inconsistent customer experiences, higher costs and negligible return on investments.
Download this White Paper for more info.
Published By: Panorama
Published Date: Jan 22, 2014
To help organizations evaluate their Business Intelligence needs, Panorama Software has built a vendor agnostic multi-vendor evaluation work sheet. Organizations can rank as many vendors as they wish in a spread sheet that contains over 150 features. All data is then aggregated into a results sheet, displaying your top options.
In the race to establish and maintain strong customer relationships, line-of-business executives are increasingly turning to cloud-based, software-as-a-service (SaaS) applications like Salesforce. That’s because these applications offer greater functionality and scalability than on-premises applications.
An enterprise-grade, Integration platform as a Service (iPaaS) application can provide a unified approach and toolset to support today’s disparate, hybrid IT landscape, and offer benefits for companies of all sizes.
Read this guidebook to learn how to build better customer relationships by connecting the data the data that runs your business, and automating business processes that can benefit from Salesforce application integration.
This Gigaom Research study aims to help technology decision-makers better understand the role of IT in supporting the need for business agility and pace. In this report you will gain insight into:
- How to increase business agility with the best tools for your workforce
- Strategies to speed up new tool adoption so the workforce has a range of work tools that match different sorts of work activities and interactions
- The shifting role of IT to create a technology landscape in which productivity and innovation flourish
Download this Gigaom Research white paper to learn more.
While most business is digital, and business-to-business and business-to-consumer transactions – and the work that supports them -- are almost entirely digitized, most organizations still rely on paper for the “last foot” of the process – the sign-off. Continued reliance on paper-based signature is fraught with risks, including impeding productivity, reducing visibility, hampering compliance, and diminishing the customer experience. Electronic signatures (e-signatures), which are easily implemented from the cloud, help speed up the sales process by reducing errors and bottlenecks, while also ensuring greater security and mobility.
Read this Forbes Insights piece to learn:
• How an easy implementation of e-signatures can improve productivity and reduce busywork for your sales team
• How improve customer experiences and ease of business with e-signatures increases the likelihood of renewal and retention
• How e-signatures easily integrate into your existing sales tools, for seamless pr
GigaOm is seeing a new breed of services that promise to accelerate the mobilization of existing enterprise applications and business processes. Early mobile-application development solutions (MADP) were resource-intensive, requiring custom client code for each supported platform, as well as an on-premise middleware layer to connect mobile clients to enterprise backend systems. In this new model, code-free, configuration solutions - aimed at business analysts and lines of business- are revolutionizing the landscape, consolidating tools and services to simplify cross-platform enablement, and reducing time to deploy and cost tremendously.
This report describes mobile-application configuration (MAC) tools, articulates their business value and suggests conditions under which they may be a good choice for an organization.
This July 2015 Forrester Research report is provided compliments of HP.
Modern application delivery leaders realize that their primary goal is to deliver value to the business and its customers, faster. For many, this is a significant shift from the past, when they primarily focused on cost control and efficiency.
Today, they must connect the work they do and the results they produce to business outcomes. To do this, application development and delivery (AD&D) leaders use a new set of metrics that help them monitor and improve the value they deliver, based on feedback from business partners and customers. In this report, we highlight these new metrics that connect business outcomes to app delivery performance — as well as the practices and tools that modern application delivery teams and their AD&D leaders use to collect and report them.
Published By: Clarizen
Published Date: Sep 23, 2015
Read more to learn how Kasia Lania, Head of Business Solutions at IP Payments successfully used Clarizen to build and lead a PMO team that would manage client projects.
Clarizen was chosen as the ‘best-fit’ in tracking and managing projects from the close of the sale through to project implementation.
The average organization owns about 2,500 apps - making a secure, seamless, scalable virtual workspace strategy easier said than architected.
Businesses find themselves scrambling to deploy virtual workspace solutions that meet both mobile end-users' and IT's demands.
In this white paper, you'll find five key criteria you must implement in order to effectively execute your mobile workspace plans. Get details on how to offer:
A single point of access for productivity and tools
Easy app navigation and management
Personalization and customization
To succeed today, organizations need to take advantage of
information technology in every area of their business. Talent
acquisition is no exception. Robust, reliable technology can
help recruiters more effectively engage with candidates.
According to Aberdeen Group, the user experience is key.
It is more important than ever to have friendly and interactive
platforms. In terms of talent acquisition, companies that
prioritize the candidate experience are more than twice as
likely to improve their cost per hire on a year–by-year basis.1
In addition, social capabilities can enable recruiting
professionals to use the Internet for job applications, social
referrals and video interviewing. Mobile integration also
enables users to connect with information where and when
they need it.
With better tools and insight into people and data,
organizations can much more quickly identify talent,
match capabilities to market needs, retain the best talent
and improve recruiting outcomes.
Simply put, rec
Published By: SnowFlake
Published Date: Jul 08, 2016
Data today comes from diverse sources in diverse forms and needs to be analyzed by ever more users as quickly as possible. Those demands are stressing the limitations of traditional data warehouses and data platforms. Snowflake has reinvented the data warehouse, making it possible to bring all your business data together in a single system that can support all your users and workloads. Built from the cloud up as a software service, Snowflake eliminates the cost, complexity, and inflexibility of existing solutions while allowing you to use the tools and skills you already have.
Read this white paper by Don Tapscott and explore the criteria best-in-class hospitals use for selecting business intelligence solutions. Companies that learn to effectively harness the information generated by their IT systems will enjoy substantial productivity improvements.
Organizations of all sizes across nearly every industry sector are facing unprecedented macro-market forces that are driving them to seek new business intelligence (BI) tools to achieve their corporate objectives. Traditional BI systems generally require dedicated staff to generate meaningful analysis, but the analysis is still difficult to share. As a result, many departmental managers and end users have relied on simple spreadsheets, which require significant manual effort and provide limited insight.
The recent wave of new business analytics tools, solutions, and capabilities marks a true revolution in BI. In this SAPinsider Special Report on Business Intelligence, SAP Executive Vice President Sanjay Poonen lends his insights on the market drivers for this BI revolution, and explains what it all means for SAP customers. The article also features SAP ecosystem partners highlighting how SAP customers can unleash the power of information to truly innovate their business.
This Aberdeen report demonstrates how highly effective financial planning, budgeting and forecasting enables good decision making, even in periods of major change.
Dynamic financial planning enabled through five key elements -- process, organisation, knowledge management, technology and performance enhancement -- can give business leaders the tools to take prompt action and emerge even stronger.
Capturing the detailed actions of privileged users is even more critical in today’s business environment. Security and compliance issues also exist with third-parties including Cloud Providers, Service Providers and ISVs. And every major compliance regulation requires organizations to document what users actually do with the privileges and rights granted to them and how their actions impact the IT environment.
This research paper covers how to solve the security, compliance, and third party access challenges organizations face when auditing and monitoring UNIX, Linux and Windows systems; and why traditional approaches like log rollup tools alone will fail to meet requirements of today’s demanding IT environment.
Optimize your business processes in the cloud with a next generation BPM strategy — an intelligent Business Platform (iBP) that implements an on demand, “service as you need it” model.
Take advantage of Infrastructure as a Service (IaaS) for pure technology - processing, storage, networks with payment based on usage.
Develop and manage business processes using the BPM Platform as a Service (BPMaaS), providing the BPMS tools supported by cloud services.
Work with live business processes used by customers, suppliers, employees and trading partners, using Business Processes as a Service.
Published By: Vindicia
Published Date: Jun 17, 2014
Many digital offerings are sold on a subscription and recurring basis. Bring Digital Goods and Subscribers Together - this eBook gives you nine essentials for acquiring subscription and recurring revenue customers.
Published By: Vindicia
Published Date: Jun 17, 2014
The eBook ‘Digital Age / Digital Goods’ provides information on the various components you’ll want to address while you test an acquisition mix best suited for your organization, and your target audience.
This Gleansight benchmark report is based on the experiences of 229 companies and includes the following sections: Reasons to Implement, Challenges, Value Drivers, Core Technologies and Success Story. It also includes a Vendor Landscape with descriptions and analysis of 32 solution providers.
Most organizations today have business intelligence (BI) tools or at least some way of churning out reports. Fewer have a true business intelligence strategy or a well-architected BI platform for generating actionable insights. Broadly considered, BI encompasses all aspects of gathering, storing, cleansing, analyzing and distributing data. This Gleansight benchmark report reveals how Top Performers are justifying their investments in next-generation BI capabilities, how they're overcoming implementation and organizational hurdles, and how, as a result of their investments, they're now able to make more timely and better informed business decisions across multiple organizational functions.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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