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business demand

Results 551 - 566 of 566Sort Results By: Published Date | Title | Company Name
Published By: IEX     Published Date: May 27, 2008
Customers and business leaders alike demand a great deal of contact centers which cannot easily be met using the simplistic approaches used to develop early, isolated contact centers. In order to provide a top-shelf customer experience, contact centers must adopt sophisticated processes which can evaluate and route calls quickly and effectively to the right agent, and which schedule agents based on their abilities as well as predicted call demand.
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call center management, customer service, workforce management, contact management, iex, contact center, call center
    
IEX
Published By: BlueArc Corporation     Published Date: Apr 24, 2008
It’s no secret: The scale and pace of business change today is challenging all of us to do more -- better, faster and with ever greater efficiency. Customers are demanding more and wanting it now. Market expectations for product and process innovation are growing. Mergers and acquisitions in many industries are at or near all-time highs. Complex global supply chains and highly distributed organizations are the norm.
Tags : 
bluearc, it management, networking, network management
    
BlueArc Corporation
Published By: Identity Engines     Published Date: Mar 24, 2008
Guests, contractors, vendors, business partners, and other temporary users require and expect certain level of network access within organizations that they visit. Corporate network access has been typically open; internal LAN connections have seldom required authentication. Today however, regulatory and other security concerns demand that organizations adopt a more secure posture towards these short-term users.
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idengines, id engines, identity engines, access control, authentication, local area networking
    
Identity Engines
Published By: ASG Software Solutions     Published Date: Mar 05, 2008
Because business success is tightly fused with technology, IT costs are rising, and this trend is expected to continue. As a result, businesses are demanding that IT be more than a static resource. IT is expected to deliver business results with a measurable contribution to the organization's bottom line.
Tags : 
asg, cmdb, bsm, itil, paradigm, btsm, sla, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm
    
ASG Software Solutions
Published By: newScale     Published Date: Jan 30, 2008
Demand for IT services is outpacing the growth of IT budgets. The business constantly requests new services, requires higher service levels, and expects more consistent service delivery. With supply constrained, the only solution is to manage this demand more effectively. The new version of ITIL prescribes essential changes to help IT and the business tackle this difficult task.
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service, service management, service catalog, newscale, itil, service catalog, service catalogue, itil service catalogue, it service catalogue, it management
    
newScale
Published By: Vendor Guru     Published Date: Dec 21, 2007
Small and medium businesses (SMBs) continue to fuel demand for customer relationship management (CRM) systems, and more software firms are stepping up to offer appropriate technologies. SMBs, defined as companies with 1,000 or fewer employees, are searching for CRM solutions that will allow them to satisfy customers, control costs, and comply with various government regulations. But when choosing CRM software, it’s important to keep in mind that the needs of small and medium businesses aren’t always the same.
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customer satisfaction, customer retention, crm, crm solution, customer relationship, customer service, vendorguru, vendor guru, quinstreet, retention, smb, small business, soho, small business crm, vendor guru general campaign, small business networks
    
Vendor Guru
Published By: Pivotal CRM     Published Date: Dec 21, 2007
Most businesses today are under increasing pressure to respond to change expeditiously—to adapt to the ongoing needs and demands of their customers, the changing competitive landscape, and the evolution of the marketplace. An organization’s CRM system can either effectively support or hinder their business agility and capacity to respond to change, affecting overall corporate performance and customer satisfaction.
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pivotal, crm, customer relationship management, sfa, sales force automation, salesforce, flexibility, architecture, technical architecture, 3-tier, three-tier, structure, integration, adaptability, customization, configuration, pivotal, pivotal crm, quinstreet
    
Pivotal CRM
Published By: WebEx Communications     Published Date: Dec 14, 2007
Businesses around the world are learning new ways to optimize their training efficiency using on-demand web services. These companies use WebEx Training Center to reach and train a constantly growing number of employees and customers around the globe. Using WebEx, businesses can now educate anywhere, any time, without boundaries.
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e-training, etraining, e-learning, elearning, employee education, education, training, collaboration, webex
    
WebEx Communications
Published By: WebEx Communications     Published Date: Dec 14, 2007
Enterprises around the world are discovering new ways to optimize business processes using on-demand web services. These businesses use WebEx online collaboration applications to reach, educate, and support a growing number of employees and customers. Companies can now collaborate anywhere, any time, without boundaries.
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online meetings, web conference, online collaboration, elearning, online classroom, web training, webinar, online demos, online presentations, interactive selling, desktop support, remote support, helpdesk, webex, it management
    
WebEx Communications
Published By: WebEx     Published Date: Dec 14, 2007
With the growing array of hardware, software, and systems necessary to support businesses, today more than ever, software-as-a-service or on-demand solutions offer feature-rich, real-time functionality without the burden associated with deploying, managing and supporting an in-house approach.  See if it’s right for you.
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service management, saas, software as a service, customer service, smb, small business, soho, midsize, mid-size, on-demand, webex, small business networks
    
WebEx
Published By: Blue Lane     Published Date: Nov 15, 2007
Virtualization has become all the rage for companies interested in optimizing their servers and storage systems. This shift in data center architecture allows IT organizations to reduce operational costs and increase flexibility and responsiveness to changing business demands.
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data center security, datacenter security, data centre, network security, virtual server, virtual data center, server virtualization, blue lane, security, servers
    
Blue Lane
Published By: Stratavia     Published Date: Oct 03, 2007
IT organizations are looking to leverage automation to improve the delivery of business services across the enterprise, while reducing costs. Automation can be implemented in many ways; however, today’s enterprise demands a higher level of sophistication than simple scripts. This whitepaper from Stratavia discusses the key aspects of automated server provisioning that every CIO should know.
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server provisioning, automation, itil, workflow, data center automation, run book automation, configuration management, configuration, data center, vmware, virtualization, stratavia, infrastructure, network management, servers
    
Stratavia
Published By: Blue Lane     Published Date: Aug 31, 2007
Virtualization has become all the rage for companies interested in optimizing their servers and storage systems. This shift in data center architecture allows IT organizations to reduce operational costs and increase flexibility and responsiveness to changing business demands. But in this rush to virtualize, security can fall by the wayside.
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virtualshield, virtual shield, virtualization, security, network security, vmware, vm ware, bluelane, blue lane, virtual security, virtual, storage virtualization, virtual machine
    
Blue Lane
Published By: PEAK Technologies, Inc.     Published Date: Jul 05, 2007
Today's competitive, agile business demands anytime/anywhere connectivity and access to real time data. Outdated technology, security concerns and compliance requirements are forcing companies throughout industries to consider migrating to advanced wireless systems for supply chain operations.
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scm, supply chain management, mobile computing, mobile data systems, real-time data, wireless systems, supply chain productivity, supply chain compliance, supply chain technology, wireless technology, wireless technologies, peak, peak technologies, wireless
    
PEAK Technologies, Inc.
Published By: Infor     Published Date: May 25, 2007
External forces can knock your business off balance with no warning. To meet these external challenges, you need the capability to extend supply chain visibility, respond to changes in real time, and improve performance measurement across the entire chain.
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supply chain, scm, business management, bpm, best practices, customer service, manufacturing, manufacture, supply, demand, concept-to-customer, productivity, infor
    
Infor
Published By: VisiStat     Published Date: Mar 22, 2007
This report outlines five important "insider" secrets for measuring the effectiveness of your Website, along with tips on how to turn it into a lead generation machine.
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website traffic, visitor tracking, web analytics, web metrics, site analysis, online marketing, site management, increase sales, advertising, marketing campaign, ad tracking, generate leads, sales leads, online sales, sales tool, small business, ecommerce, search engine ranking, seo, keywords
    
VisiStat
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