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Published By: CA Technologies     Published Date: Jun 03, 2015
"To stand out in the application economy, businesses must add digital dimensions to the experiences they provide for customers, employees and partners. Such a “digital transformation” requires new thinking around IT—specifically, its capabilities and goals, and how the various teams must collaborate to deliver on business objectives. For many organizations, the best way to navigate the digital transformation is with DevOps. In this ebook, you’ll learn more about the challenges digital transformation has created and how DevOps best practices, such as Agile Parallel Development, Continuous Delivery and Agile Operations, can be used to capitalize on opportunities and create competitive differentiation in the application economy.
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CA Technologies
Published By: CA Technologies     Published Date: Jun 04, 2015
"The research shows DevOps delivers 18% faster time-to-market and 19% better app quality/performance. The application economy is motivating leaders to make critical changes across IT and the business, one of the most significant being the adoption of DevOps. For enterprise IT organizations who need to accelerate delivery of apps and provide customers with higher-quality software, faster, DevOps–with its focus on collaboration across IT domains from development to delivery–is increasingly the answer.
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CA Technologies
Published By: CA Technologies     Published Date: Jun 04, 2015
To stand out in the application economy, businesses must add digital dimensions to the experiences they provide for customers, employees and partners. Such a “digital transformation” requires new thinking around IT—specifically, its capabilities and goals, and how the various teams must collaborate to deliver on business objectives. For many organizations, the best way to navigate the digital transformation is with DevOps. In this ebook, you’ll learn more about the challenges digital transformation has created and how DevOps best practices, such as Agile Parallel Development, Continuous Delivery and Agile Operations, can be used to capitalize on opportunities and create competitive differentiation in the application economy.
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CA Technologies
Published By: CA Technologies     Published Date: Jun 04, 2015
The research shows DevOps delivers 18% faster time-to-market and 19% better app quality/performance. The application economy is motivating leaders to make critical changes across IT and the business, one of the most significant being the adoption of DevOps. For enterprise IT organizations who need to accelerate delivery of apps and provide customers with higher-quality software, faster, DevOps–with its focus on collaboration across IT domains from development to delivery–is increasingly the answer.
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CA Technologies
Published By: MobileIron     Published Date: Mar 21, 2017
Modern enterprises are rapidly shifting core business processes away from legacy technologies and standardizing on mobile devices and cloud services. As a result, these organizations are quickly outgrowing basic mobile device management (MDM) capabilities and apps like email and calendar. Building a secure mobile and cloud architecture now requires a comprehensive approach to enterprise mobility management (EMM). It requires a unified platform with defense-grade security, massive scalability, a broad ecosystem of technology partners, enhanced Office 365 security, and integrated desktop and mobile management. And it has to provide all of this without locking customers into a proprietary technology stack.
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MobileIron
Published By: HP Ecommerce     Published Date: Aug 31, 2015
This July 2015 Forrester Research report is provided compliments of HP. Modern application delivery leaders realize that their primary goal is to deliver value to the business and its customers, faster. For many, this is a significant shift from the past, when they primarily focused on cost control and efficiency. Today, they must connect the work they do and the results they produce to business outcomes. To do this, application development and delivery (AD&D) leaders use a new set of metrics that help them monitor and improve the value they deliver, based on feedback from business partners and customers. In this report, we highlight these new metrics that connect business outcomes to app delivery performance — as well as the practices and tools that modern application delivery teams and their AD&D leaders use to collect and report them.
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HP Ecommerce
Published By: FICO     Published Date: Jun 07, 2016
As any line of business (LOB) leader knows, making customer level decisions that balance risk and profit just keeps getting harder. And even when you think you have the right decisions, turning them into actions can be even trickier. You also need to consider the factors that make smart decisions difficult. Big data. Regulations. Customers who want an offer, fast, or else you’re going to lose them.
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FICO
Published By: VMware AirWatch     Published Date: Sep 11, 2015
Mobility remains a top strategic opportunity for businesses of all kinds, due to the potential to make an enterprise more competitive, whether by making employees more productive or by engaging with customers in innovative ways.
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VMware AirWatch
Published By: VMware AirWatch     Published Date: May 19, 2016
The economy isn’t standing still. For your business to succeed, your employees shouldn’t either. That’s why companies of all types are moving to empower their mobile workforce and engage with customers in innovative ways. To realize their potential, enterprises need to find ways to make a mobile workforce as productive when they’re away from the office and on their mobile devices as they are in the office. This means mobility systems must give users a seamless experience across the ever-expanding types of mobile devices employees use, for easy access to business-critical applications. At the same time, it must deliver a secure workspace that complies with security regulations, protects devices, plus guards business and customer data, from expanding security threats.
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innovation, best practices, mobile device, security, mobile workforce
    
VMware AirWatch
Published By: Polycom     Published Date: Feb 16, 2017
"For decade, the predominant model for deploying voice technology was on premises. However, over the past five years, the opinion of cloud-based voice services, such as Office 365, has changed dramatically. Just five years ago, the majority of businesses either felt that cloud unified communication was not viable or were taking a wait and see approach. Today the majority of respondents are planning a minor or major cloud UC purchase. For Microsoft customers, Skype for Business in Office 365 provides an excellent alternative to a traditional premises-based deployment. Download the paper for Five Do’s and Don’ts When Moving from a Premises-Based PBX to Office 365. "
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polycom, business technology, o365, voice technology
    
Polycom
Published By: Mitel     Published Date: Dec 15, 2016
You know the way we communicate with each other has evolved, but what about the way your business communicates with your customers? A third of the US population is made up of millennials that use multiple channels when reaching out or making a purchase, so how does this shift affect your bottom line? More importantly, how closely aligned is your customer experience strategy with how customers are buying? Looking for some clarity? Check out this infographic for a clear understanding of how customers are shopping, why they abandon your transactions, and what steps you can take to keep them happy.
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digital media, web presence, customer care, digital communications, mobile
    
Mitel
Published By: Dell EMC     Published Date: Dec 06, 2017
Support to 50% more customer requests with up to 70% faster response times by choosing the Dell EMC™ VxRail™ P470F over the HPE Hyper Converged 380. Process more customer requests, boost staff productivity, and keep business running smoothly. Keep your users productive and your customers happy with a great database experience Expand you business with confidence knowing you can keep user experience consistently positive with near-linear performance scaling at sub-10ms latency. Spend less time and effort tuning your environment and scaling up its workload, relying on a high-performing, preconfigured vSAN datastore rather than having to define custom datastores to achieve comparable performance. Intel Inside®. New Possibilities Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC
Published By: Dell EMC     Published Date: Dec 06, 2017
Support up to 177% more customers requests with up to 85% faster response times by choosing the Dell EMC™ VxRail™ P470F over the HPE SimpliVity 380. Process more customer requests, boost staff productivity, and keep business running smoothly. Keep your users productive and your customers happy with a great database experience Intel Inside®. New Possibilities Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC
Published By: Dell EMC     Published Date: Feb 08, 2018
Support up to 177% more customers requests with up to 85% faster response times by choosing the Dell EMC™ VxRail™ P470F over the HPE SimpliVity 380. Process more customer requests, boost staff productivity, and keep business running smoothly. Keep your users productive and your customers happy with a great database experience Intel Inside®. New Possibilities Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC
Published By: Dell EMC     Published Date: Feb 08, 2018
Support to 50% more customer requests with up to 70% faster response times by choosing the Dell EMC™ VxRail™ P470F over the HPE Hyper Converged 380. Process more customer requests, boost staff productivity, and keep business running smoothly. Keep your users productive and your customers happy with a great database experience. Expand your business confidence knowing you can keep your user experience consistently positive with near-linear performance scaling at sub-10ms latency. Spend less time and effort tuning your environment and scaling up its workload, relying on a high-performing, preconfigured vSAN datastore rather than having to define custom datastores to achieve comparable performance. Intel Inside®. New Possibilities Outside. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC
Published By: CrowdTwist     Published Date: Apr 05, 2018
In 2018, brands should be investing more time and money into fostering customer loyalty. Winning new customers is important to grow a business, but keeping existing customers satisfied and loyal is crucial to a brand’s success. What are the drivers of brand loyalty?What keeps customers coming back? Which brands are leading the pack? In this e-book, we’ll highlight 20 brands that are investing in the brandcustomer relationship to deliver the high-quality products and services that create the exceptional customer experiences that drive loyalty.
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customers, optimization, organization, branding, crowdtwist, business
    
CrowdTwist
Published By: Akamai Technologies     Published Date: Nov 13, 2018
The ongoing adoption of cloud computing by communications service providers (CSPs) continues to fundamentally reshape their business models and technology strategies on several levels. One such area that is garnering significant attention is the impact of the cloud on security services. This is because security services and the vital tools they encompass can be empowered through the adoption of a carrier cloud model. This, in turn, better positions CSPs to meet the demands of their customers, including those in the small to medium-size business (SMB) market segment. The timing of this migration is optimal, since many SMBs now recognize the threats they face and realize that given their limited IT budgets and lack of security expertise, CSPs are well positioned to protect them from cyberattacks. While the opportunity for CSPs is significant, many are hesitant to make a move in this area because they want to ensure they can address SMBs’ needs and maintain control of the service in a car
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Akamai Technologies
Published By: DocuSign     Published Date: Apr 24, 2018
Life science companies are experiencing a significant transformation in how they bring new products to market. Organizations must adapt to changes in the marketplace, such as global product commercialization, specialized medicine, new regulations, new payment models, and new technology that are driving more product variety, smaller drug volumes, and shorter product life cycles. To meet the needs of this new commercial model, life science companies must re-envision the global supply chain and evolve the tools they use to run their business. The supply chain that was designed for launching blockbuster products will not work in the future. Today, the global supply chain relies on a manual, paper-based process centered on printing documents and sending them via overnight mail, fax, or e-mail with scanned attachments. This time-consuming and costly process is errorprone, tedious for customers and team members, and vulnerable to security and compliance risks.
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DocuSign
Published By: IBM     Published Date: Oct 11, 2016
Gain speed and grow faster with the cloud How to utilize the cloud for your B2B (Business-to-Business) needs and remain focused on the core of your business. Simplify your approach and drive collaboration with your customers and suppliers.
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ibm, commerce, b2b, b2b integration, cloud, cloud integration, networking, enterprise applications
    
IBM
Published By: Staples     Published Date: Jan 22, 2018
Genplex, a manufacturing business in rural Maine, sought to reduce its shipping costs without sacrificing quality of its shipments to customers. Staples Business Advantage accepted their challenge. Read about the solution and results.
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Staples
Published By: AWS     Published Date: May 18, 2018
We’ve become a world of instant information. We carry mobile devices that answer questions in seconds and we track our morning runs from screens on our wrists. News spreads immediately across our social feeds, and traffic alerts direct us away from road closures. As consumers, we have come to expect answers now, in real time. Until recently, businesses that were seeking information about their customers, products, or applications, in real time, were challenged to do so. Streaming data, such as website clickstreams, application logs, and IoT device telemetry, could be ingested but not analyzed in real time for any kind of immediate action. For years, analytics were understood to be a snapshot of the past, but never a window into the present. Reports could show us yesterday’s sales figures, but not what customers are buying right now. Then, along came the cloud. With the emergence of cloud computing, and new technologies leveraging its inherent scalability and agility, streaming data
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AWS
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Applications are the engines that drive today’s digital businesses. When the infrastructure that powers those applications is difficult to administer, or fails, businesses and their IT organizations are severely impacted. Traditionally, IT assumed much of the responsibility to ensure availability and performance. In the digital era, however, the industry needs to evolve and reset the requirements on vendors. HPE Nimble Storage has broken away from convention and transformed how storage is managed and supported with the HPE InfoSight predictive analytics platform. HPE engaged ESG to conduct a quantitative survey of the HPE Nimble Storage installed base, as well as non-HPE Nimble Storage customers, to better assess how HPE InfoSight positively impacts customer environments. Both HPE InfoSight telemetry data and ESG’s quantitative survey data show that the benefit delivered to HPE Nimble Storage customers is significant, driving: • 79% lower IT operational expenses. • 73% fewer trouble ti
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
Applications are the engines that drive today’s digital businesses. When the infrastructure that powers those applications is difficult to administer, or fails, businesses and their IT organizations are severely impacted. Traditionally, IT assumed much of the responsibility to ensure availability and performance. In the digital era, however, the industry needs to evolve and reset the requirements on vendors. HPE Nimble Storage has broken away from convention and transformed how storage is managed and supported with the HPE InfoSight predictive analytics platform. HPE engaged ESG to conduct a quantitative survey of the HPE Nimble Storage installed base, as well as non-HPE Nimble Storage customers, to better assess how HPE InfoSight positively impacts customer environments. Both HPE InfoSight telemetry data and ESG’s quantitative survey data show that the benefit delivered to HPE Nimble Storage customers is significant, driving: • 79% lower IT operational expenses. • 73% fewer trouble ti
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Hewlett Packard Enterprise
Published By: KPMG     Published Date: May 08, 2018
Many retailers have responded with a largely outdated omnichannel approach, focusing on integrating the physical and digital channels they use to interact with customers, when the problem is actually inside the business. Today's customers will remain loyal only if a brand offers them transparency and superior quality products while actively engaging with them to build a relationship they value. Meeting those needs has nothing to do with offering another physical, digital, or mobile channel and everything to do with running the business in a way that is customer-first and customer-centric.
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KPMG
Published By: CA Technologies     Published Date: Jun 01, 2018
Thanks to numerous, headline-making incidents in recent years, cybercrime has risen toward the top of the concern list for many organizations—and the customers with whom they do business. You’ve heard many of the stories. Major health insurers, such as Anthem, Premera BlueCross and CareFirst had personal information for millions of their customers stolen. Sony Pictures experienced a breach that not only embarrassed employees and adversely impacted the release of the high-profile film, “The Interview,” but also damaged systems and applications—making it extremely difficult for the company to conduct business. The list goes on. Some you maybe haven’t heard, like the one about CodeSpaces, a provider of version management services to developers. When attackers were able to gain access to its cloud-based management consoles, they deleted the company’s entire infrastructure and backups—ultimately forcing CodeSpaces out of business. The bad news for organizations like yours is, thanks to the
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CA Technologies
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