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Results 626 - 650 of 923Sort Results By: Published Date | Title | Company Name
Published By: Rainmaker Systems Inc.     Published Date: Jan 13, 2012
It's a marketer's dream that their company can establish such customer loyalty that the consumer won't ever leave them for their competitors. But in today's highly competitive landscape, it's increasingly difficult to keep your business customers loyal to your brand year after year. Nonetheless, by making it easy for them to renew, you're one step closer to retaining the customer at minimal expense.
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rainmaker, marketing, b2b, crm, customer, renewals, roi
    
Rainmaker Systems Inc.
Published By: Gleanster     Published Date: Jan 23, 2012
This Deep Dive analyst report from Gleanster Research explores how the notion of synchronization not only allows companies to achieve their desired business objectives in multi-channel customer service, but also gives customers a reason to celebrate. It discusses the core technology enablers as well as the key business processes required to achieve cross-channel customer service.
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gleanster, marketing, cross-channel, customer service, customer satisfaction
    
Gleanster
Published By: IBM     Published Date: Mar 04, 2014
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?
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business operations, business process management, bpm, process automation, smarter process, age of customer
    
IBM
Published By: Qualys     Published Date: Jan 11, 2017
Businesses use the Internet as a vital global resource for huge benefits in linking workers, suppliers and customers. However, connecting with the global Internet exposes your company network to many threats.
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information security, it compliance, it audit, it security, network security, web application security, application security
    
Qualys
Published By: Sysomos     Published Date: Oct 24, 2012
Leading brands use social media to attract and nurture brand evangelists, to generate leads and make sales, and much more. Here are 8 tips that Sysomos recommends for building your brand with social media.
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social media monitoring tools, business intelligence, analysis, analytics, dashboard, tracking, trends, assessment, agency, marketers, business, enterprise, network, twitter, facebook, fans (24), building brands, evangelists, products, services
    
Sysomos
Published By: Sysomos     Published Date: Oct 24, 2012
Getting the right people excited about your brand is a powerful way to increase brand awareness and make sales. But how do attract influencers and get them talking about you? Here are 6 tips from Sysomos.
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social media monitoring tools, business intelligence, analysis, analytics, dashboard, tracking, trends, assessment, agency, marketers, business, enterprise, network, twitter, facebook, fans (24), influencers, fans, followers, evangelists
    
Sysomos
Published By: IBM     Published Date: Jan 06, 2015
The basis of innovation and competing aggressively depends deeply on a company's individual ability to unlock and access its wells of expertise and knowledge, and applying it quickly to today's business challenges in front of and with their customers. Watch this webcast to learn how companies are turning to social capabilities with renewed interest to improve their market positioning and attract and retain the best talent available.
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social capabilities, social technologies, market positioning, customer satisfaction
    
IBM
Published By: IBM     Published Date: Jan 06, 2015
First it was measuring employee satisfaction, then employee engagement—but what is next? Research has certainly proven that engaged employees are core to driving business outcomes, but we think there is something more. What if you could measure what matters to your business by listening first? Think about the power of understanding the needs and challenges of your customers, the market and your employees as a foundation before implementing an employee survey. Developing a survey that truly listens to the business allows for better outcomes that are tied to improving the bottom line. And it doesn’t have to stop there—it’s about developing a continuous program to help you build and maintain what is important to your business today and prepare for the change that is coming tomorrow. It’s not just about employee engagement, it’s about helping you build, maintain and improve a Smarter Workforce.
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employee engagement, smarter workforce, employee survey, employee satisfaction, it management, enterprise applications
    
IBM
Published By: GFI     Published Date: Sep 04, 2008
For businesses around the world, email has become the primary means of communication with people inside and outside of the organization. Business transactions kick off in the form of an email, most customers use e-mail to negotiate contracts and agreements and exchange invoices and payment information. Email is also heavily used by marketing departments to issue mailshots to customers announcing new offers and special deals and so on.
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email archiving, archive, archiving, email management, email, sarbox, sarbanes oxley, sarbanes-oxley, sox, gfi, mail archiver, mailarchiver
    
GFI
Published By: WebEx Communications     Published Date: Dec 14, 2007
Businesses around the world are learning new ways to optimize their training efficiency using on-demand web services. These companies use WebEx Training Center to reach and train a constantly growing number of employees and customers around the globe. Using WebEx, businesses can now educate anywhere, any time, without boundaries.
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e-training, etraining, e-learning, elearning, employee education, education, training, collaboration, webex
    
WebEx Communications
Published By: WebEx Communications     Published Date: Dec 14, 2007
Health services organizations around the world are discovering that they can optimize business strategies while protecting patient records. These companies use WebEx online applications to reach and support a growing number of employees and customers. They also follow HIPAA mandates using WebEx secure connections that encrypt all content. This content is never uploaded to any WebEx server, ensuring the highest level of data security and confidentiality.
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online presentations, online training, staff training, interactive selling, system management, remote support, web meetings, online meetings, webinars, hipaa compliance, ensure compliance, system rollout, community education, community programs, webex, remote access
    
WebEx Communications
Published By: WebEx Communications     Published Date: Dec 14, 2007
Enterprises around the world are discovering new ways to optimize business processes using on-demand web services. These businesses use WebEx online collaboration applications to reach, educate, and support a growing number of employees and customers. Companies can now collaborate anywhere, any time, without boundaries.
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online meetings, web conference, online collaboration, elearning, online classroom, web training, webinar, online demos, online presentations, interactive selling, desktop support, remote support, helpdesk, webex, it management
    
WebEx Communications
Published By: VeriSign, Inc.     Published Date: Aug 03, 2011
This white paper will help you learn about criminals' motivations for distributing malware through the web and how they infect web servers to make distribution possible, as well as techniques administrators can use to detect when and how attackers have compromised their web server.
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verisign, malware security report, bottom line, business protection, cybercriminals, malware attacks, online security
    
VeriSign, Inc.
Published By: VeriSign, Inc.     Published Date: Aug 03, 2011
Learn how online businesses can instill trust and confidence in their web sites, protect valuable brands, and safeguard customers' sensitive information.
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verisign, security solution, ssl, trust, malicious activity, online businesses, sensitive information, e-commerce security, internet threat management
    
VeriSign, Inc.
Published By: ClickSquared     Published Date: Jul 07, 2009
With interactive relationship marketing, businesses can build relationships that captivate and motivate prospects and customers across an entire buying lifecycle, while providing measurable results. The digital platform these programs run on should support a long-term vision for the role of IRM, encompassing a complete range of services and facilities in an integrated management and communication systems. Learn more today!
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clicksquared, digital marketing, interactive relationship marketing, irm, lifecycle, marketing intelligence, it foundation, web 2.0, api, dashboard, kpi, direct mail, sms, marketing mail, txt, real time results
    
ClickSquared
Published By: Intermec     Published Date: May 07, 2009
Many transportation companies and other businesses that perform pickup, delivery or other services at customer sites have an excellent opportunity to improve cash flow -- without having to add customers or sell more to existing ones.
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transportation operations, mobile devices, cash flow, transportation, delivery, pickup, full-time equivalent, fte, enhanced mobile imaging, emdi
    
Intermec
Published By: SAS     Published Date: Mar 14, 2014
Stop to think about how - and how often - your business interacts with customers. Most organizations believe that only a small fraction of data on interactions generated are effectively put to use. Why is that? Check out this whitepaper to see.
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sas, voc, voice of customer, visual text analytics, best practices, customer voice, sound of sentiment, text data, customer data, analytical processing, structured data, enriched dataset, reporting, automatic generation, text analytics, text mining, data exploration
    
SAS
Published By: Microsoft Corporation     Published Date: Oct 19, 2010
Attend this webcast to see the product in action (including integration to Microsoft Business Productivity Online Services), to understand the competitive advantages Microsoft Dynamics CRM Online has over other solutions in the market, and to hear examples of successful customers managing their customer relationships in the cloud.
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microsoft dynamics crm online, sales and marketing, business productivity, customer relationship, cloud, customer relationship management, cloud computing
    
Microsoft Corporation
Published By: Microsoft Corporation     Published Date: Oct 19, 2010
Attend this webcast to see Microsoft Dynamics CRM Online in action, including integration to Microsoft Business Productivity Online Services (BPOS), and learn about customers who have used Microsoft Dynamics CRM Online.
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microsoft dynamics crm online, marketing, roi, business productivity online services, bpos, data acquisition and segmentation, marketing analytics
    
Microsoft Corporation
Published By: Oracle Corporation     Published Date: Mar 03, 2011
Read this white paper to learn how BI can combine your explicitly-defined business rules and automatically-identified statistical information to deliver the best possible content to your customers for every single interaction.
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customer attention, decision management, performance goals., real time management, oracle
    
Oracle Corporation
Published By: Skillsoft     Published Date: Nov 21, 2013
Learning is critical to enabling business strategy, from onboarding new hires to developing future leaders, to educating channel partners and customers. This study, based on responses collected from 185 organizations between July and September 2013, looks at how organizations connect learning to business priorities, create development programs that impact every stage of the employee lifecycle and utilize technology to support learning initiatives. It also examines the business impact of building learning capability and running effective learning programs. Research conducted by Aberdeen Group and brought to you thanks to Skillsoft.
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career advancement, learning, training, certification, onboarding, employee development, human capital management, learning, employee performance
    
Skillsoft
Published By: Dell Software     Published Date: May 28, 2013
It only takes a few hours downtime to cripple your organization. Business partners and customers rely on IT services such as email and database applications, making operational continuity critical. Find out how you can be prepared: Building Higher IT Business Continuity in the Face of Disaster.
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dell quest, dell appassure, it recover, it business continuity
    
Dell Software
Published By: RingCentral     Published Date: Dec 05, 2013
Evolving businesses can better serve customers and enhance the way employees work by adopting the most readily available and affordable technology. Click here to read how leading edge communication begins and ends with a high-speed Internet-enabled, cloud-based, IP-connected phone service from RingCentral.
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internet, ringcentral, ring central, business internet, business phone, cloud phone, cloud computing, cloud services, mobile employees, wireless, medical phones, ip telephony, optical networking, small business networks, tcp/ip protocol
    
RingCentral
Published By: Avalara     Published Date: Jan 28, 2014
States, counties and municipalities have historically relied on local brick-and-mortar businesses to collect retail sales taxes. These businesses collected the sales tax from their customers, and then remitted the tax proceeds to their local sales tax jurisdiction. It was a straightforward process, and no one much quarreled with who owed the taxes and who would receive them. That straightforward proposition became complex with the rise of thousands of catalog merchants in the ‘70s and ‘80s. Catalog merchants sold to consumers nationwide, who began to shift their purchases away from local brick-and-mortar merchants. This reduced revenue to local sales tax jurisdictions because catalog companies rarely collected sales taxes from their customers. Download this White Paper for more information.
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sales tax, tax liability, internet sales tax, best practices, e-commerce, enterprise applications
    
Avalara
Published By: Oracle Social Cloud     Published Date: Jan 14, 2015
The way companies listen and react to customers through social channels is crucial for businesses today. Social data is raw, real, uniquely insightful and the most authentic representative that marketers have seen in many years. Companies have the opportunity to take rich data and truly learn, understand and engage customers better than they ever have before. Hear how companies like General Motors are using Social Command Centers to improve their customer experience interactions and drive product innovations.
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command center, social listening, influencers, digital, social marketing, social intelligence, cmo, oracle, research, social business, social monitoring, customer service, social roi, cio, cpg, retail, marketing cloud, data
    
Oracle Social Cloud
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