A rewarding customer experience is the central aim for luxury gift company 1-800-Flowers.com: a fast, intuitive shopping process helps keep consumers loyal to its brands. Working with IBM, the company has built a master data management (MDM) system that helps deliver a more seamless experience to shoppers across multiple brands and channels.
The 4th and final event in our Partnering with Certainty Webinar Series, "Customer Demands at the Edge."
Customers have lots of decisions to make as they feel their way through the changing IT landscape. Which infrastructure and applications should stay on their own premises (if any) and what can they safely move to the cloud?
Fill out your information and click "Register" to watch the fourth and final event in our Partnering with Certainty Webinar Series, “Customer Demands at the Edge: Should I Stay or Should I Go?” This webinar originally aired on December 7th, 2017.
This final webinar in our webinar series is focused on ways partners can help customers answer the types of questions above and, in the process, become trusted advisors. We’ll go over how to use tools including the EcoStruxure IT suite to analyze customer traffic and help them decide the best home for each application, whether on-premises or in the cloud. (Hopefully we’ll figure out a way to work in the classic Clash tune as well!)
Healthcare payers need to think cost effectively to accomplish the goals of recruiting and retaining top talent, providing excellent patient care and consolidating healthcare with partners. Updating talent acquisition tactics and technologies doesn't have to be expensive. Find out how Best-in-Class companies recruit, hire, on board, and retain employees.
Avaya Aura Communication Manager is a vital component of an industry best-in-class redundant server solution that can support the available uptime today’s businesses demand. Do you demand more in your server solution?
In This Paper
• Many enterprises lack a holistic view of their project management processes
• Oracle Project Portfolio Management (PPM) Cloud uses open standards to create a best-in-class solution
• Oracle PPM Cloud makes it easier for users to collaborate on projects internally or externally
Published By: Genesys
Published Date: Feb 27, 2018
PureCloud was designed to simplify the way you manage customer relationships. It’s powerfully simple, fast and intuitive. But you don’t have to take our word for it. Get a better look at the benefits and tools of Genesys PureCloud in a new report by Nucleus Research. For their study, Nucleus examined past and current customer experiences, breadth of functionality and results of use.
From rapid cloud deployment to rolling software updates, PureCloud enables best-in-class customer experiences today and well into the future. Read the full report to learn more about:
• PureCloud tools like automated omnichannel routing, social channel management, outbound dialing, integration with other software and analytics and reporting.
• Benefits of the platform such as lower costs, increased flexibility, improved time to value, and better workforce optimization.
• Current customer success stories and the future of PureCloud.
Competitive pressures in today's business world have caused a shift in the way Best-in-Class enterprises are viewing and engaging their suppliers and the source-to-pay processes that support those relationships.These leading enterprises are taking a more holistic view of the supply management workflow while also looking for better ways to communicate, collaborate, and transact with their trading partners.
Increasing shareholder value is a top priority for all businesses. However, financial results don't improve by themselves. Companies must first delight their most important stakeholder: customers. This document outlines how Best-in-Class firms use efficient content processes to achieve higher levels of customer centricity.
Practice Supply Chain Best-in-Class
What does it take to thrive in a digital world? A strong, strategic relationship with customers; data that supports confident decision-making; and an end-to-end SCM and ERP platform that brings it all together. See how industry leaders do it.
Application performance monitoring (APM) companies are quickly becoming some of the most important players in the IT landscape as enterprises strive to deliver best-in-class customer experiences.
Download Gartner’s 2018 Magic Quadrant for APM to see:
• Gartner's updated evaluation criteria
• Evaluations of each recognized vendor
• An analysis of current trends in the APM market
Best-in-class firms have realized that budgeting, planning and reporting can't ALL be done with Excel.
And running a successful business starts with effective planning and performance management, and the data you generate during these critical processes is among the most important and sensitive in your organization. A miscalculation, oversight, or a security breach could be financially devastating.
By recognizing the 5 signs of Excel abuse, and making the necessary changes, best-in-class organizations can:
-streamline planning and performance management
-keep sensitive data secure
-significantly reduce the potential for human error
The primary objective of any financial transformation project is to achieve process improvements by improving the quality, effectiveness and efficiency of financial information, ultimately enhancing shareholder value.
Take the example of the close process. It would be incredibly simple to shorten the process by adding more people, however, is this an efficient way to reduce the number of days to close? On the right, the Hackett Group displays that best in class companies actually can be seen closing in fewer days, with greater automation and significant lower audit fees, emphasizing the idea that you really can do more with less.
Digital transformation is poised to change the supply chain more
profoundly than any other functional area and more dramatically than at
any point in its history in terms of driving efficiency and resiliency to
disruption. In the context of the challenges facing supply chains, both now
and in the future, it becomes clear that the old ways of working will not
suffice and that even best-in-class performance today is unlikely to be good
enough in the future. It is the view of IDC that the supply chain must
become a "thinking" supply chain, one that is intimately connected to all
data sources, enabled with comprehensive and fast analytics, openly
collaborative through cloud-based commerce networks, conscious of
cyberthreats, and cognitively interwoven. According to IDC supply chain research, technology is emerging as a prime
driver of change, particularly artificial intelligence, blockchain, and the Internet of Things (IoT).
On behalf of the
team, welcome to
the inaugural State
of CRE Operations
All businesses, including Commercial Real
Estate, are in a state of transformation, led
by a digital and customer revolution. In these
dynamic times, best-in-class operations
can provide a sustained and measurable
Published By: CyrusOne
Published Date: Jul 05, 2016
Many companies, especially those in the Oil and Gas Industry, need high-density deployments of high performance compute (HPC) environments to manage and analyze the extreme levels of computing involved with seismic processing. CyrusOne’s Houston West campus has the largest known concentration of HPC and high-density data center space in the colocation market today. The data center buildings at this campus are collectively known as the largest data center campus for seismic exploration computing in the oil and gas industry. By continuing to apply its Massively Modular design and build approach and high-density compute expertise, CyrusOne serves the growing number of oil and gas customers, as well as other customers, who are demanding best-in-class, mission-critical, HPC infrastructure. The company’s proven flexibility and scale of its HPC offering enables customers to deploy the ultra-high density compute infrastructure they need to be competitive in their respective business sectors.
Published By: Tricentis
Published Date: Mar 13, 2018
Quality testing has a cross-functional, strategic impact on corporate risk management, revenue and reputation, but it often
doesn’t garner full appreciation for its role, often evidenced by a lack of investment in a best-in-class QA platform. Signs that an
existing solution isn’t sufficient include:
Published By: Workday
Published Date: Mar 25, 2019
In this report, Aberdeen Group explores the performance and capabilities of leading professional services firms to help you understand how PSA can help you better manage resources and inspire employees.
Published By: WatchGuard
Published Date: Oct 16, 2012
Network security intrusions and data theft incidents grab headlines almost daily. Organizations rely on WatchGuard for network solutions. Read on to understand why WatchGuard is "best-in-class by design"
Published By: Symantec
Published Date: Oct 19, 2012
Endpoint protection platforms continue to struggle to block typical malware threats, and are even less effective with low-volume targeted attacks. A few vendors have started to provide proactive tools - which ones are currently best-of-class?
Published By: Brainshark
Published Date: Oct 16, 2013
With the proliferation of the iPad and other tablets and mobile devices among sales and account managers, a new generation of enabling technologies and best practices has offered the opportunity to get more out of the out-of-office experience. This research brief examines the use of video tools by sales professionals within best-in-class companies, specially within a mobile environment.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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