Learn how the future of sales performance management is integrated with CRM and social collaboration and how this will help managers provide real-time coaching and motivation in context to drive better sales behaviors and, ultimately, better sales results.
Published By: join.me
Published Date: Jan 29, 2014
Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media.
In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.
Security breaches can happen anywhere in an organization, and having the ability to analyze any form of data can give you the edge against fraud, theft, and infiltration by pinpointing abnormal behavior patterns. Understanding your security vulnerabilities requires rapid, deep analytics against business data, machine data, and unstructured human information.
"In this eBook from Castlight Health and Jellyvision, you will learn:
• How to influence employee behavior through careful and personalized messaging, curated content, creative incentives, and more.
• What the top U.S. organizations are doing to boost benefits engagement and guide employees along the path of health care consumerism.
• How to put your organization’s technology to work toward your communication goals to meet employees on their level."
As company buying behaviors evolve, it's imperative to evolve your marketing strategies to align with the new marketplace. Luckily, with customer data becoming more and more available, smart industrial marketers are armed with high-quality proof points to establish efficient and effective programs that prove and improve marketing ROI.
"ACG Michigan, a large auto insurance underwriter in the US state of Michigan, needed a user-friendly system that would enable its agents (internal and independent) to churn out precise and consistent policy quotes and underwriting decisions. They turned to FICO Blaze Advisor decision rules management system to create an enterprise decision management framework to execute decisions.
Learn more on how FICO Blaze Advisor helped ACG Michigan automate its underwriting
FICO (NYSE: FICO), formerly known as Fair Isaac, is a leading analytics software company, helping businesses in 90+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company's groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries. FICO provides analytics software and tools used across multiple industries to manage risk, fight fraud, build more profitable customer relationships, optimiz
Published By: Forcepoint
Published Date: Apr 19, 2016
Innovative practices lead to innovative results. Using our pillars to build a security program helps businesses develop user visibility and behavioral context. Total awareness — “seeing” the extent of your user behavior — starts with five pillars and ends with unquestioned success.
Published By: LogRhythm
Published Date: Aug 08, 2016
It feels as if these folks have been around forever. They started life as a SIEM with a heavy emphasis on log management. Today they are all that plus a solid suite of next-generation attributes. They have many of the attributes of next-gen SIEMs: artificial intelligence, sophisticated log correlation, sophisticated pattern recognition and behavioral analysis. Their strength is, as it always has been, log management. But “log management” has taken on an entirely new dimension with this product. As is absolutely necessary today, it has the intelligence to analyze, correlate and make sense of huge amounts of data.
The secret to employee health and happiness. It's a fact: positive social interactions at work have been shown to boost employee health.
Social connections are just as important in the workplace as they are in other aspects of life. Being surrounded by compassionate, friendly coworkers can boost productivity and commitment to the
Check out our white paper on social connectedness to explore:
? The science of being social.
? How social behaviors impact our health.
? Key takeaways on driving social engagement as part of your wellness program.
Vaccines. Antibiotics. Organ transplants.
All medical breakthroughs which changed
the face of health in the developed world. But
while certain causes of death have been greatly
reduced, chronic disease has emerged as the
next big threat, and behavior change as the
next blockbuster opportunity.
There are many causes, but patient behaviors can play a large role in many chronic
diseases. The 3-4-50 Framework, developed by the UK-based Oxford Health Alliance,
states that tobacco use, poor diet and a sedentary lifestyle contribute to cancer,
cardiovascular disease, chronic lower-respiratory disease and diabetes. Those four
conditions cause 50 percent of deaths, many of them premature.
Understanding smartphone users’ behavior in the physical world is fueling the rise of location-based retargeting. Digital consumption on mobile devices surpassed desktop in 2015 and continues to grow. Using location as a signal of consumer activity and interest, advertisers can drive relevance and increase user engagement with their ads. Learn more in our infographic.
Published By: Anaplan
Published Date: Nov 27, 2017
"A recent CSO Insights’ study* found that 69 percent of organizations use three or more metrics to build their sales compensation plans, but modeling and planning this sales strategy can quickly become too complex as a spreadsheet-driven exercise.
Download this white paper to find:
• The disconnect between sales behavior and incentive compensation structure
• A recommended approach you can take to optimize your compensation plan
• Three key steps to better predict and control sales revenue
*CSO Insights 7th Annual Incentive Compensation and Performance Management (ICPM) study"
"The days of a consistent and reliable “search, click, buy” process are long gone. In its place is often a complicated web of deliberate steps, each one inching your target consumer closer to the “buy now” button over the course of many days, weeks or months.
This continually-evolving journey is no longer a clear-cut funnel, but more of a maze. Each consumer path is unique and uncertain — which means today’s e-commerce seller hasn’t reached its full potential until it’s maintaining a strong presence at every twist and turn.
Download this eBook to learn how to leverage a wide range of marketplace and digital marketing tactics to reach consumers at any stage of their journey."
Virtual prototyping is a critical tool for companies looking to successfully develop and optimize products as well as navigate product behavior complexities. In fact, virtual prototyping users saw a 13 percent decrease in overall development time. This report from Aberdeen Group, a U.S. technology and services company, explores how Best-in-Class companies are using virtual prototyping to innovate and differentiate products from the competition.
Published By: Monetate
Published Date: Jul 05, 2018
According to The Forrester Wave™: Experience Optimization Platforms, Q2 2018 report, as enterprises continue to consolidate online testing, behavioral targeting and recommendations practices, Experience Optimization Platform (EOP) Providers have been differentiating their services in two key areas: the ability to execute tests across digital channels, and sophistication of behavioral targeting and recommendation techniques. This report assesses the current offering, strategy, and market presence of eight EOP providers, including Monetate.
In the report you’ll learn:
• Three core capabilities Forrester considers requirements for savvy optimization.
• EOP evaluation strategies you can use to evaluate your current vendor (or select a new one)
• Criteria that Forrester used to determine Monetate as a “Strong Performer”
Published By: Monetate
Published Date: Oct 05, 2018
So you’re thinking about personalization.
Great. You’ve come to the right place. Your timing is good, too. FitForCommerce found that 71% of shoppers agree
personalization makes it easier to find the products that they want to buy. And when products are easy to buy, you can sell
more of them.
But deciding you want to personalize the shopping experience for your customers is just the beginning. You also need an
agile software partner to help you deliver that experience, so you can quickly respond to changing customer behaviors
and preferences. To get the most value out of your potential software partner, we recommend you ask tough questions
to make sure your investment will help you meet your business goals. Here are our top nine questions to ask a potential
Groundbreaking research in customer behavior has revealed that the way humans respond to brands is simply an extension of the way they instinctively perceive, judge and behave towards one another. That insight could revolutionize your brand strategy.
Published By: Logrhythm
Published Date: Feb 24, 2016
In this webinar, learn how LogRhythm reduces mean time to detect (MTTD) and mean time to respond (MTTR) through machine-driven, real-time behavioral analytics, rapid forensic search and automated response.
Top Performers are early adopters of technologies that allow marketers to remove dependencies from third-party resources (such as IT) to impact the customer experience online – and it’s paying off. Today, technologies like web content management (WCM) and marketing automation are giving marketers control over the customer experience and real-time behavior-driven engagement.
Security Innovation Alliance Partners have integrated, tested, and certified their security solutions to work with McAfee Enterprise Security Manager. We have collaborated with our partners to simplify the integration of these products in even the most complex customer environments. This provides a truly connected security ecosystem that optimizes the value of your existing investments, improves efficiency, maximizes protection, and reduces operational costs.
Where should you be advertising in 2012? How will consumer behavior change the way you interact with your audience? What mobile trends will impact you most this year? Marketers, retailer, content owners and technology firms are more focused than ever on obtaining results from investments in digital marketing. If past years were about amassing data from the touch points between companies, 2012 will be about curating, filtering and measuring that information to drive outcomes.
Published By: BloomReach
Published Date: Dec 22, 2014
Introducing BloomReach Compass, a tool that understands your site's content and identifies opportunities to maximize revenue. Surface and prioritize opportunities out of your billions of datapoints from content details, user behavior, and business performance.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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