Published By: Dell EMC
Published Date: Aug 06, 2018
IT Transformation is a concept that resonates with companies even more now than it did 12 months ago. It sounds synonymous with digital transformation, but in actuality, IT Transformation is the set of enabling technologies, processes, and focus areas that make effective digital transformation possible.
A company that transforms its IT infrastructure no longer has to rely on rigid, manual, siloed, legacy technologies. It sees a boost in IT operational speed, efficiency, scale, and cost effectiveness—tasks are automated, processes streamlined, and resources are freed up. Those IT-level improvements fuel a larger-scale digital transformation, allowing the company to thrive in today’s digital economy. It is able to out-innovate, out-think, and out-pace its competitors—ultimately becoming the disruptor, not the disrupted.
Customers have caught on that support interactions are getting better. When they reach out, they’ve come to expect an instant response that says “we’re here for you”. When they want information, it’s expected to be accurate, up-to-date, and easily accessible. Essentially, they come to expect efficiency during support interactions.
As a result, businesses are becoming more cognizant of their self- service offerings. Customers want to be left feeling empowered; it’s even better when they can do so on their own. Self-service saves time for agents, cuts down on organizational costs, and leaves the customer with a positive outlook of a brand.
This eBook delves into how AI can enhance your customer self-service offerings with automatically-generated knowledge bases, content cues for your service agents, and chatbots.
If you are working with massive amounts of data, one challenge
is how to display results of data exploration and analysis in a
way that is not overwhelming. You may need a new way to look
at the data – one that collapses and condenses the results in an
intuitive fashion but still displays graphs and charts that decision
makers are accustomed to seeing. And, in today’s on-the-go
society, you may also need to make the results available quickly via mobile devices, and provide users with the ability to easily explore data on their own in real time.
SAS® Visual Analytics is a data visualization and business
intelligence solution that uses intelligent autocharting to help
business analysts and nontechnical users visualize data. It
creates the best possible visual based on the data that is
selected. The visualizations make it easy to see patterns and
trends and identify opportunities for further analysis.
With new technologies, new opportunities often emerge, especially in business. The advent of innovations, such as social media and mobile devices, is changing the ways businesses interact with customers and the ways in which customers desire to be engaged. Opportunities arising from the benefits of salesforce automation, business intelligence (BI), and customer relationship management (CRM) applications are providing new levels of insight, helping businesses acquire customers more efficiently and retain those customers longer. As a direct result, organizations that invest in better understanding potential customers are likely to see higher returns than those organizations that possess a more limited understanding of their customer base. Seeking the competitive advantage resulting from improved customer focus, IT organizations have increased investment in business intelligence and analytics and the underlying infrastructure to support those applications.
"Managing infrastructure has always brought with it frustration, headaches and wasted time. That’s because IT professionals have to spend their days, nights and weekends dealing with problems that are
disruptive to their applications and organization and manually tune their infrastructure. And, the challenges increase as the number of applications and reliance on infrastructure continues to grow.
Luckily, there is a better way. HPE InfoSight is artificial intelligence (AI) that predicts and prevents problems across the infrastructure stack and ensures optimal performance and efficient resource use.
Published By: Dell EMC
Published Date: Feb 07, 2018
Technology is quickly moving to the forefront of business priorities as organizations undertake digital and IT transformation projects that enable strategic differentiation in a world where users leverage applications and data in new ways. Organizations in all industries must better align with changing customer preferences to avoid being disrupted by a new crop of nimble competitors. Technology will increasingly determine how businesses define and distinguish themselves in the market. IDC has noted that most organizations were not born digital but instead have legacy business processes, applications, and infrastructure that require modernization and automation. As a result, businesses must embark on an IT transformation initiative to modernize and automate their legacy infrastructure to prime themselves to achieve their digital business goals and initiatives.
Intel Inside®. Powerful Productivity Outside.
Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. a
When automating decisions, organizations need a platform for defining the policies and regulations that drive those decisions. Choosing the right business rules management system is not enough to pick the right technology.
Malicious botnets present multiple challenges to enterprises — some threaten security, and others merely impact performance or web analytics. A growing concern in the bot environment is the practice of credential stuffing, which capitalizes on both a bot’s ability to automate repeat attempts and the growing number of online accounts held by a single user. As bot technologies have evolved, so have their methods of evading detection. This report explains how the credential stuffing exploit challenges typical bot management strategies, and calls for a more comprehensive approach.
Emerging technologies and automation permeate every aspect of our work and lives today. The real opportunity of these technologies — which include artificial intelligence (AI), machine learning, the Internet of Things (IoT), and human interfaces — is to enable us to embrace innovation on a scale never seen before. These technologies help us reimagine what’s possible in work and in life - from self-driving cars and personalized medicine to precision agriculture and smart cities that are changing the way we experience our world. Autonomous opens a new world of opportunities for enterprises.
Autonomous Database for Dummies consists of five chapters that describe emerging technology trends and the business value of autonomous. Download this whitepaper to discover the business value of autonomous, Deploy a data warehouse in seconds and more!
Forward-thinking enterprises understand what it takes to be successful in this data-rich, increasingly automated economy. According to the Harvard Business Review Analytic Services research report The Rise of Intelligent Automation: TurningComplexity into Profit, sponsored by Oracle, at least 7 in 10 executives understand that predictive analytics (80%) and AI and machine learning (68%) are important for the future of the business.
Even as executives recognize the vital role data plays in their businesses, many are unable to take advantage of the value residing in their data. The old ways of collecting, managing, storing, and analyzing data are no longer effective, and are preventing businesses from extracting potential value. Many simply can’t execute on a data-driven vision.
Oracle Autonomous Data Warehouse Cloud is more than just a new way to store and analyze data; it’s a whole new approach to getting more value from your data.
Market leaders in every industry depend on analytics to reach new customers, streamline business processes, and gain a competitive edge. Data warehouses remain at the heart of these business intelligence (BI) initiatives, but traditional data-warehouse projects are complex undertakings that take months or even years to deliver results.
Relying on a cloud provider accelerates the process of provisioning data-warehouse infrastructure, but in most cases database administrators (DBAs) still have to install and manage the database platform, then work with the line-of-business leaders to build the data model and analytics. Once the warehouse is deployed—either on premises or in the cloud—they face an endless cycle of tuning, securing, scaling, and maintaining these analytic assets.
Oracle has a better way. Download this whitepaper to f
This is an exciting time for the UK’s diverse automotive industry. We’re experiencing rapid growth with many of the world’s leading manufacturers – including the BMW Group, Ford, Jaguar Land Rover, Nissan and Toyota – recognising the business case for investing here. The UK offers one of the lowest labour costs in western Europe, a competitive corporation tax (set to fall to just 17% by 2020) and regulations that support innovation and expansion. Meanwhile, the UK’s geographic location and strong supply and distribution infrastructure makes us a gateway to a customer base throughout Europe and beyond.
As your organization’s finance leader, the opportunity to better understand the landscape and your business has never been greater. Advances in analytics—powered by digital technologies, such as automation and machine learning—give finance teams deeper business insights. Read the story.
In this whitepaper, we will explain trends that drive management challenges that data center operators are faced with. We will then show you the value proposition of Emerson's solutions, which can help you to:
. Adapt data center infrastructure without increased cost;
. Improving efficiency without added risk;
. Maximize existing infrastructure investments;
. Ensure availability of mission-critical services; and
. Extend the life of existing infrastructure.
Read on for more.
While both IT and facilities organizations have invested heavily in technology resources (people, processes and tools) to manage the data center infrastructure, they have failed to achieve the promise and potential due to critical gaps between their data center facilities and IT infrastructure components.
A new perspective on managing the critical infrastructure gaps is emerging. Read on for more.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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