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Results 101 - 125 of 274Sort Results By: Published Date | Title | Company Name
Published By: KPMG     Published Date: Jul 11, 2018
In the consumer packaged goods sector, consumer expectations are becoming harder to satisfy profitably. But, with the right focus, it is possible. Read this report to find out: • how top performers are transforming to become customer-centric businesses • how the best brands keep pace with consumers’ changing preferences • how leading organisations are accessing the capabilities they need for growth • what they are doing to win the battle for consumers’ attention. Download the report now
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KPMG
Published By: IBM     Published Date: Jun 20, 2014
In this video, see how Greenwell Financial marketers use IBM's Digital Experience platform to make customers the center of attention to drive business value. This demo highlights IBM's latest capabilities including Site Wizard, Digital Data Connector, Marketing Center, Media Analytics and more.
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ibm, digital experience, digital strategy, marketing, digital experience platform, social media analytics, customer engagement
    
IBM
Published By: Zendesk     Published Date: Jan 03, 2019
Today's marketplace is hypercompetitive. Brands compete for attention, hoping they can turn that attention into a loyal customer. But too many companies are not able to build a long-term relationship that results in a loyal customer because the customer had a poor experience. To remain competitive, brands need to create compelling integrated customer experiences that continue to evolve and reduce the friction between company and customer over the lifetime of the relationship. This IDC Vendor Spotlight discusses the current challenge that organizations face in providing a differentiating customer support experience and the potential that technology offers as a lever to improve the customer support experience.
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Zendesk
Published By: Hewlett Packard Enterprise     Published Date: Jan 31, 2019
With the maturing of the all-flash array (AFA) market, the established market leaders in this space are turning their attention to other ways to differentiate themselves from their competition besides just product functionality. Consciously designing and driving a better customer experience (CX) is a strategy being pursued by many of these vendors.This white paper defines cloud-based predictive analytics and discusses evolving storage requirements that are driving their use and takes a look at how these platforms are being used to drive incremental value for public sector organizations in the areas of performance, availability, management, recovery, and information technology (IT) infrastructure planning.
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Hewlett Packard Enterprise
Published By: OpenText     Published Date: Nov 08, 2013
Once voice systems have migrated to Voice over IP, (VoIP) fax communications are the next logical addition to an IP-based environment. This white paper discusses how fax servers and new Fax over IP (FoIP) investments fit into your organizations unified communication strategy. It also calls attention to issues and challenges organizations should consider when determining how best to take advantage of traditional telephone-based systems, FoIP, or a mix of both.
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voip, phone systems, voice over internet protocol, voice over ip
    
OpenText
Published By: Asentria Corporation     Published Date: Sep 04, 2007
In the high-stakes battle of Internet providers, WiMAX represents the latest up-and-comer to challenge DSL and cable technologies. This new wireless technology is gaining attention for its ability to provide high-speed, high-throughput broadband connections over distances of up to 30 miles instead of a few hundred feet. Exhibiting a surprising amount of utility, WiMAX can be used for a number of different applications.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation
Published By: Cyveillance     Published Date: Apr 03, 2015
In this white paper, we recap notable trends and events in information security from 2014 and look forward to what information security professionals should expect in 2015. The past year was a landmark one in the information security field, with massive data breaches capturing the public’s attention, powerful bugs causing headaches for IT teams and end users, DDoS attacks breaking records, and phishing remaining a general annoyance – or worse – for all Internet users. In this whitepaper, we discuss these trends as well as key areas of concern for 2015, including: - The impact of the Internet of Things - The growing importance of threat intelligence - The increasing influence of BRICS nations - The evolution of encryption standards - The changing role of the CISO
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information security threat, information security, protection, security breach, internet security, networking, security, it management
    
Cyveillance
Published By: Pega     Published Date: Apr 04, 2016
Millennials are different than any other generation before them. They are making major decisions later in life—from choosing a career, getting married, buying a home and yes, investing in life insurance. And while they are more tech savvy than their predecessors and want to make purchasing from any device of their choosing, they still value face-to-face interaction, contrary to popular belief. Insurance and financial companies need to understand the unique dynamics of the millennial generation in order to better service and exceed expectations of this growing consumer base. They need to meet their tech-savvy expectations, while also understanding Millennials still value one-to-one attention. In fact, 48% of Millennials said they would be more likely to make a speedy financial or insurance-related decision if a person who they trusted took the time to explain the benefits and risks. Download this whitepaper and learn how to better tap into the growing millennial market.
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Pega
Published By: Mass Relevance     Published Date: Jun 12, 2014
Don’t just put a sponsor’s logo in your ads (and vice versa). Instead, give interested brands a way to really grab the audience’s attention. View social sponsorship best practices for live events, on-air promotion, and website integration plus case studies from networks, agencies, and sponsors. Don't miss how the 25th annual College Slam sponsor Denny's drove 60,000 tweets during ESPN's live broadcast.
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sponsorship offerings, sports sponsorship, on-air promotion, and website integration, networking
    
Mass Relevance
Published By: ForeScout     Published Date: Aug 15, 2017
In this IDC Perspective report, research director Abhi Dugar looks at IoT security in the context of widespread cloud adoption, paying special attention to enterprises that maintain hybrid deployments.
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ForeScout
Published By: Symantec     Published Date: Jan 15, 2014
This year’s ISTR once again covers the wide-ranging threat landscape, with data collected and analyzed by Symantec’s security experts. In this summary, we call out seven areas that deserve special attention.
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symantec, cyberespionage, mobile security, mobile device security, threat report, cyberattacks, cyber attacks, data protection, spear phishing, phishing, spam, virus, malware, hackers, cyber criminals, internet security, network security
    
Symantec
Published By: IBM     Published Date: Apr 19, 2016
Big Data has generated much interest and attention in the media of late. Indeed, several authors have recently raised the question of whether Big Data approaches, such as Hadoop, will pronounce the death sentence on the conventional data warehouse. In this survey we investigate the current state of the data warehouse and examine its recent challenger in the form of Big Data solutions as an alternative. Is the new technology really complementary or is the reign of the data warehouse nearing an end?
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ibm, ibm pure data system, big data, data analytics, analytics architecture, data warehouse
    
IBM
Published By: IBM     Published Date: Jul 05, 2016
Big Data has generated much interest and attention in the media of late. Indeed, several authors have recently raised the question of whether Big Data approaches, such as Hadoop, will pronounce the death sentence on the conventional data warehouse. In this survey we investigate the current state of the data warehouse and examine its recent challenger in the form of Big Data solutions as an alternative. Is the new technology really complementary or is the reign of the data warehouse nearing an end?
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ibm, ibm pure data system, big data, data analytics, analytics architecture, data warehouse, data center
    
IBM
Published By: IBM     Published Date: Oct 13, 2016
Big Data has generated much interest and attention in the media of late. Indeed, several authors have recently raised the question of whether Big Data approaches, such as Hadoop, will pronounce the death sentence on the conventional data warehouse. In this survey we investigate the current state of the data warehouse and examine its recent challenger in the form of Big Data solutions as an alternative. Is the new technology really complementary or is the reign of the data warehouse nearing an end?
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ibm, ibm pure data system, big data, data analytics, analytics architecture, data warehouse, enterprise applications, data center
    
IBM
Published By: Oracle     Published Date: Apr 04, 2012
IT departments are always being asked to deliver more for less. SOA has garnered widespread attention because it promises to do just that - deliver more business benefit while reducing costs. This is why Oracle has developed a pragmatic approach.
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oracle, apm, enterprise manager, java ee, soa, data grid, application grid, soa, service-oriented architecture, web services, clustered caching, oracle coherence, it management
    
Oracle
Published By: Lumension     Published Date: Oct 20, 2014
"Just over a decade ago, the outcry over Microsoft’s security problems reached such a deafening level that it finally got the attention of Bill Gates, who wrote the famous Trustworthy Computing memo. Today, many would say that Microsoft leads the industry in security and vulnerability handling. Now, it’s Java that’s causing the uproar. But has Oracle learned anything from Microsoft in handling these seemingly ceaseless problems? In this webinar, Randy Franklin Smith from Ultimate Windows Security will start by reviewing the wide-ranging Java security changes Oracle is promising to make. They sound so much like the improvements Microsoft made back with Trustworthy Computing that I’m amazed it hasn’t been done before! We’ll move on to discuss what you can do now to address Java security in your environment. One of the banes of security with Java is the presence of multiple versions of Java, often on the same computer. Sometimes you really need multiple versions of Java to support appli
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java, insecurity, vulverabilities, computing, security
    
Lumension
Published By: Jonckers Translation & Engineering     Published Date: May 27, 2011
Keen and current language skills and attention to detail, as well as first-hand knowledge of cultural innuendo, local customer and market expectations would be essential. Read this case study to find out more.
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jonckers, language and culture, cultural innuendo, local customer, translation
    
Jonckers Translation & Engineering
Published By: Qualys     Published Date: Nov 05, 2013
Regardless of platform, the Web has become a hub of information and productivity. The browser has evolved to become one of the most-used applications, which has drawn the attention of cyber criminals – making it a potential Achilles heel for security.
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qualys, qualys browsercheck, security, web security, application security, web browser, cyber criminals, vulnerability, browser security, network security
    
Qualys
Published By: Adobe     Published Date: Oct 05, 2016
Because so much of the customer journey is now digital, we have the power to measure it. We can know rather than guess how it looks and feels, and how audiences and individuals respond. With this knowledge, we can craft powerful experiences that get results, capturing the customer’s time, attention and loyalty. Think of an experience as a story. The customer is the protagonist.
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customer experience, customer interaction, customer engagement, customer relationship, digital
    
Adobe
Published By: Adobe     Published Date: May 13, 2015
Forbes and Forrester conducted a joint survey of 303 marketing and IT leaders that assesses the maturity of marketing and IT partnerships and how those relationships have evolved since our first version of this study in 2011. The results show some progress in taking action on items that require joint attention,but the devil is in the details, particularly around leadership and domain expertise.
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cmo and cio relationship, marketing technology in practice, marketing partnerships survey, marketing collaboration
    
Adobe
Published By: Act-On     Published Date: Aug 28, 2012
Read the top five reasons why B2B organizations should pay attention to long-term leads, and learn ten fundamentals for nurturing prospects from end to end, from that first contact to the closed deal.
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lead nurturing, b2b, lead scoring
    
Act-On
Published By: Verio     Published Date: Jun 20, 2012
Few innovations have captured the attention of the technology industry or the imagination of the broader business community faster than Cloud Computing.
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cloud computing, cloud-based services, saas, paas, iaas, software-as-a-service, platform-as-a-service, infrastructure-as-a-service
    
Verio
Published By: LogMeIn     Published Date: Jul 11, 2016
Cette liste succincte met en avant les bonnes pratiques à l’attention des Agents susceptibles d’aider votre entreprise à atteindre ses objectifs d’excellence.
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live chat, customer service, customer support, live chat success, best practices for agents
    
LogMeIn
Published By: LTC Financial Partners     Published Date: Sep 24, 2009
The book contains seven chapters that cover tax advantages, multi-Life advantages, policy design, plan communication and implementation. The fact sheet will be an eye opener for any business owner. With stats like the annual cost to companies for workers lost productivity due to elder care responsibilities is estimated at $2,110.00 per employee, to the tune of 33.6 billion a year; a business owner cannot afford not to pay attention.
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long term, financial, life, policy, tax, insurance
    
LTC Financial Partners
Published By: Microsoft Dynamics     Published Date: Jul 03, 2008
Microsoft Dynamics CRM is a powerful tool for your sales and marketing teams, but it is more than just a contact management solution. In this webcast, we explore how Microsoft CRM is a flexible, integral part of your enterprise, supporting sales, marketing, customer service, manufacturing, and professional services. We describe how you can configure Microsoft CRM to work the way your business does, and we illustrate its many benefits.
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contact management, crm tool, crm, sales tool, business integration, microsoft dynamics, microsoft, dynamics crm, microsoft crm
    
Microsoft Dynamics
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