Published By: Samanage
Published Date: Apr 24, 2014
As you evaluate Service Desk and Asset Management solutions in the marketplace, you likely have a set of requirements for features and functionality. But have you considered other key factors that will set you up for success with a cloud-based ITSM solution that might not be so obvious? Not evaluating solutions based on these considerations can delay implementation, driving up costs and causing undue stress for the IT professional. Don’t let them stop you in your tracks; instead, consider these criteria when making your solution decision and to gain greater organizational acceptance.
Published By: Samanage
Published Date: Aug 05, 2014
In this webinar recording, you will hear how Caleb Wagnon and Michael Arnold from the Sheridan School District were able to get fully implemented within 14 days with Samanage. In migrating to a unified Service Desk & Asset Management Solution, they were able to benefit from Samanage's Google Apps integration as well as map all of their assets accurately within minutes.
Published By: Exablox
Published Date: Jan 27, 2015
This IDC Buyer Case Study looks at the approach Exablox has taken in capitalizing on the object - based storage platform opportunity and the use of the Exablox OneBlox technology by the Balboa Park Online Collaborative (BPOC). IDC recently spoke with Jason Quinn, director of Information Technology for the Balboa Park Online Collaborative, whose charter is to further the technology objectives of the Balboa Park Online Collaborative and the institutions in Balboa Park.
Today, your company's digital presence is your reputation and your brand. But websites and other IT assets are vulnerable to security breaches, downtime and data loss—all of which can negatively affect your reputation and competitive position. Read this paper, commissioned by IBM with leading analyst Forrester to learn how IT security decision makers across the globe are doing more with less by outsourcing key security tasks.
Used to manage fleet-wide operations for non-nuclear power generation and heavy manufacturing environments, learn how IBM Maximo for Nuclear Power can streamline and simplify processes as it applies a consistent and rigorous approach to operational management.
In their efforts to keep up with these varied needs, healthcare organizations are experiencing a proliferation of assets and asset types. But assets themselves are experiencing a convergence. Clinical devices for patient monitoring and care, building systems for cooling and lighting, and technology devices for communications and record keeping share a common foundation. An enterprise asset management system can be at the core of this transformation. Download the whitepaper to learn more.
IDC Retail Insights defines omni-channel merchandise optimization as the set of technologies, data assets, skills, processes, and management intent required to develop and maintain sets of targeted and localized offers that best satisfy important business objectives. These goals include customer satisfaction, customer lifetime value, and category, channel, and corporate performance. By "offers," IDC Retail Insights means the broad set of attributes that characterize assortments, products, services, prices, utility, and convenience that match customers' buying criteria and shopping behaviors. Targeted and localized offers present a compelling "choice set" that satisfies and delights consumers.
Download this white paper to read the questions posed by IBM to Greg Girard, program director of Omni-Channel Analytics Strategies at IDC Retail Insights, on behalf of IBM's customers.
With IBM analytics for big data with a smart mobile strategy, banks can increase wallet share and assets under management while lowering the organization’s operating ratio by using more efficient channels.
In a recent Aberdeen Group Analyst Insight report,1 Asset Management: The Changing Landscape of Predictive Maintenance, a survey of executives states that the number one risk to operations was failure of their critical physical assets —ensuring that they are available, reliable and performing as originally intended. Though, such a risk can become an opportunity. Top-performing companies rely on analytics related to maintenance, safety and replacement equipment to plan for capital expenditures, manage their assets on a daily basis and maximize asset performance.
Facilities count as a major expense for most organizations, if not the number one cost of business. But through enhanced facilities management, organizations can reap huge potential savings. Learn how to create smarter buildings through the right facilities management system in this detailed report, which includes multiple checklists on critical features.
There's an old saying in information security: "We want our network to be like an M&M, with a hard crunchy outside and a soft chewy center." For today's digital business, this perimeter-based security model is ineffective against malicious insiders and targeted attacks. Security and risk (S&R) pros must eliminate the soft chewy center and make security ubiquitous throughout the digital business ecosystem — not just at the perimeter. In 2009, we developed a new information security model, called the Zero Trust Model, which has gained widespread acceptance and adoption.
This report explains the vision and key concepts of the model. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.
Published By: Utimaco
Published Date: Aug 18, 2008
If company laptops, PDAs, or other mobile devices can't be found, it doesn't always mean that they've been stolen. Companies often lose track of these IT assets because there's no clear record of them. Encryption and inventory management can help to safeguard against the loss of confidential data.
This white paper addresses business and technical decision-makers for ambitious companies in which product distribution and transportation play key roles in daily operations and profitability. It describes how the comprehensive, integrated management solution represented by Supply Chain Execution for Microsoft Dynamics AX can help build an integrated logistics solution.
Companies are pressured more than usual to get the most out of their current asset base. Read this Analyst Insight from Aberdeen Group to learn how companies are using analytics to predict asset failure to avoid costly downtime and reduce maintenance cost.
In the spring of 2012, IBM launched a comprehensive re-thinking and refresh of its IT Service Management (ITSM) offerings. The IT management products formerly known as Tivoli Service Request Manager, IT Asset Management and Change Configuration Management Database have now been combined into a single product, IBM SmartCloud Control Desk 7.5. The products span advanced support for IT and intelligent asset management, change and configuration management, service request management and service catalog, along with Cloud delivery options and built-in support for automation beyond traditional service desk workflow.
While software license costs are a major expense, most companies spend very little time managing this critical and widely distributed asset until an audit occurs or a cost reduction program forces attention. This should be the year you flip from being reactive to being proactive in dealing with software asset and license management. Costs savings and peace of mind are just two of the benefits that you will realize.
In this Webcast an analyst from Frost and Sullivan will go over the results of a recently published white paper on this topic and Deloitte & Touche will discuss the benefits their customers have gained in automating their license management processes.
View this Webcast to learn how you can reclaim licenses, avoid unnecessary license costs, achieve continuous compliance, and improve risk management.
The impact of accounts receivable (AR) on business success is unquestionable. Not only is it one of an organization’s largest assets, it deals directly with a different type of asset that doesn’t show up on the balance sheet — customers. So why then, do so many organizations still run their AR processes like it’s the mid-90s?
You have to admit, it is a bit ludicrous. Despite its vital importance, AR is consistently one of the most under-resourced and operationally outdated business processes. One recent study found that 50% of all businesses still use manual processes for managing their receivables.
Fortunately, as this eBook will explore, the reason for AR’s stasis isn’t an unsolvable problem; on the contrary, the strategies for overcoming these challenges are as simple as they are sensible, and any business can do them.
Learn More — Download the Accounts Receivable Management eBook!
This analyst report provides guidelines for how to plan an effective Enterprise Asset Management strategy, including maturity levels, processes, and technologies in context of IT Asset Management advances. The paper was developed by Enterprise Management Associates - an IT Analyst firm.
The data center is getting bigger and more complex and so too is the asset inventory. Every new asset has an impact on the day–to–day operations of the data center – from power consumption and problem resolution to capacity planning and change management.
Discover how a dynamic, intelligent firewall can improve your security. This Webinar talks about the dynamic, intelligent protection and active defense and management of resources you can get from a Next-Generation Firewall solutions.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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