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Published By: IBM     Published Date: Jul 13, 2012
As you move forward with your cloud initiative, it's critical to develop an effective resiliency management program so that your business remains protected in your new environment. This white paper discusses the key elements that make up a successful cloud-based strategy and examines the critical business areas and functions you'll need to assess.
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ibm, technology, cloud, cloud computing, resiliency, business, white paper
    
IBM
Published By: NAVEX Global     Published Date: Jul 02, 2015
In this whitepaper, industry expert Michael Volkov, CEO of The Volkov Law Group, LLC, shares key questions now business can afford to overlook when evaluating and selecting vendor risk management solutions.
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diligence systems, risk management solutions, integrated due diligence, compliance
    
NAVEX Global
Published By: BillingPlatform     Published Date: Apr 18, 2019
Every Billing Platform Looks the Same… Unless You Know What To Ask. Read this exclusive whitepaper to explore the billing capabilities that can mean the difference between business success or customer fatigue. This executive brief describes: • The most important capabilities in any billing solution. • How the major billing solution vendors differ in each area. • The exact questions to ask vendors...including your current vendor. This whitepaper outlines the areas to consider when evaluating billing solutions. For each, we provide a description of the area, an explanation of the range of differentiation between billing vendors, and when to consider one approach over another. We also give you the exact questions to ask.
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BillingPlatform
Published By: KANA®, A Verint® Company     Published Date: Aug 07, 2014
Save time and money by taking advantage of existing resources in a new way. KANA offers a unified, omni channel desktop that allows you to transform your customer experience without the cost and complexity of rip and replace.
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kana, customer experience, case management, process improvement, empowering employees, maturity assessments, customer satisfaction, loyalty
    
KANA®, A Verint® Company
Published By: Salesforce     Published Date: Oct 17, 2019
Mobile apps, progressive web apps, conversational apps and immersive apps are among the many types of application that people use to interact with and within digital businesses. By 2023, more than 25% of the mobile apps, progressive web apps and conversational apps at large enterprises will be built and/or run through a multiexperience development platform.This Magic Quadrant will help application leaders assess vendors of MXDPs, which enable development of these types of app.
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Salesforce
Published By: IBM     Published Date: Mar 17, 2015
Download this comprehensive report as a guide to assess and compare vendor B2B commerce suite solution. Use this report as a foundation for planning your organization's e-commerce objectives.
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ibm, e-commerce objectives, b2b commerce suites, b2b commerce vendors, b2b customer demand, b2b e-commerce
    
IBM
Published By: IBM     Published Date: Mar 17, 2015
This is IDC’s first MarketScape evaluating Digital Commerce Applications, and IBM was listed as a leader. It is the first ranking report from the analysts that takes a broader view of the commerce market.
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digital commerce, ibm, vendor assessment, idc marketscape, commerce market
    
IBM
Published By: BitSight Technologies     Published Date: Feb 03, 2015
Download "Making Risk Management More Effective with Security Ratings" to learn how BitSight is revolutionizing the way organizations manage security risk throughout their ecosystem.
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risk management, security ratings, compliance mandates, executive reporting, security risk assessments, security, it management
    
BitSight Technologies
Published By: BitSight Technologies     Published Date: Feb 03, 2015
Download "Cybersecurity Is Essential for M&A Due Diligence" to learn how Security Ratings can help you examine the risk your latest target poses to your information security (and potentially your bottom line).
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cybersecurity, security ratings, acquistion target, cybersecurity assessment, information security, security, it management
    
BitSight Technologies
Published By: BitSight Technologies     Published Date: Jan 27, 2016
During this webinar, BitSight CTO and Co-Founder Stephen Boyer shows you how to use Security Ratings to quickly and accurately assess the security risk an acquisition target (or other third party) brings to your information ecosystem.
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cybersecurity, security risk, acquisition target, security ratings, risk-based conversations, security, it management, enterprise applications
    
BitSight Technologies
Published By: DrFirst     Published Date: Mar 17, 2015
Assess the state of your hospital’s medication reconciliation process with these Top 5 Reasons Your Hospital is Ready to Graduate to Data-Driven Medication Reconciliation.
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drfirst, medication reconciliation, data driven, medication errors, medication management, streamline reconciliation
    
DrFirst
Published By: Mimecast     Published Date: May 31, 2018
Not all email security systems perform the same. Lots of false negatives get through. That’s what Mimecast found in its new email security risk assessment (ESRA), an inspection of email security systems to uncover the number, type and severity of threats getting into organizations. - TOTAL CAUGHT SPAM: 14,277,163 - TOTAL CAUGHT DANGEROUS FILE TYPES: 9,992 - TOTAL CAUGHT MALWARE ATTACHMENTS: 12,502 Download our report of ESRA tests to see the threats that Mimecast catches and other email security systems miss.
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Mimecast
Published By: Mimecast     Published Date: Jul 15, 2019
This report reflects the review and technical assessment of the Mimecast Compliance Protect feature with respect to the regulatory requirements set forth in the following regulations and rules:
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Mimecast
Published By: FICO     Published Date: Sep 02, 2016
Leading businesses have aggressively adopted prescriptive analytics to assess the different outcomes of potential decisions and identify the best one(s) for handling a future scenario. As companies progress their use of advanced analytics, they derive exponentially more value from their data and decisions. These five case studies highlight how five banks are using FICO optimization to boost portfolio profits by 26% or more; increase approved transactions by $100+ million; and even generate 6:1 ROI in just six months.
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prescriptive analytics, fico, advanced analytics, fico optimization, portfolio profits, roi
    
FICO
Published By: MuleSoft     Published Date: May 17, 2016
MuleSoft surveyed 802 IT decision makers (ITDMs) globally to assess how organizations of all sizes are executing on digital transformation initiatives, IT challenges and the role of APIs to meet business goals. The survey results reveal challenges that are hindering IT’s ability to achieve digital transformation fast enough. Just 18% of ITDMs are very confident that they will succeed in meeting this year’s digital transformation goals. IT challenges are not only slowing down their ability to complete digital transformation goals this year, but they are also directly putting business revenue at risk. In fact, 66 percent of ITDMs said that their company’s revenue would be negatively impacted within six months. However, the survey found that IT teams are looking to APIs and reuse of existing applications, data and digital resources to speed up the pace of business.
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mulesoft
    
MuleSoft
Published By: ServiceNow     Published Date: Jan 03, 2017
The scope and value that modern IT service delivery provides a business is increasing dramatically, according to a new research reportfrom Enterprise Management Associates (EMA). And yet in some organizations legacy ITSM systems contribute significantly to reduced credibility for IT departments who fail to integrate with and support important business concerns. This lack of modern IT service delivery creates multiple issues for the enterprise, including: Increasing divergence of IT and business performance Rising costs due to service delivery complexity Inability to measure and protect a business from potential risks Informed by extensive research and two compelling deployment narratives, this report examines what EMA calls “next-generation ITSM” and its contributions toward optimizing changing IT and business requirements. EMA contrasts these advances with the risks of staying with legacy ITSM models and then evaluates and itemizes the risks of “doing nothing” by allowing legacy ITS
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management
    
ServiceNow
Published By: BAE Systems     Published Date: Jan 06, 2016
For most financial institutions, it’s no longer a question of ‘if’ but ‘when’ they’ll be attacked.. If you’re like most financial institutions, you have controls that identify breaches, but need proper procedures that’ll enable you to recover from such an event. In this presentation at the CUNA Technology Council Conference, Tom Neclerio, BAE Systems’ VP of Cyber Consulting Services, discusses the current threats across the financial marketplace and explores strategies for implementing a successful incident response program as outlined in the FFIEC’s cyber resilience guidance.
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bae systems, applied intelligence, cyber security, cyber resilience, incident response, financial institution, data breach, cyber attack
    
BAE Systems
Published By: IBM     Published Date: May 05, 2016
Join this webinar to get a deep dive into the Customer Experience in Retail and to hear how retailers are performing across multiple dimensions. See the results from the Customer Experience Index Survey, assessing more than 550 retailers in 23 countries. The Customer Experience Index Survey findings: - Explore how retailers are creating differentiated brand experiences for their customers across channels - Provide a benchmark for your brand experience in terms of capability, coverage and compliance. - Assess your aptitude for responding with relevance and speed to the priorities that matter most to your customers
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ibm, retail, customer experience, customer experience survey
    
IBM
Published By: IBM     Published Date: Feb 01, 2017
Self assessment whitepaper allows retailers to determine where they are on the path to omnichannel.
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ibm, omnichannel, commerce, b2c, b2c ecommerce, enterprise applications
    
IBM
Published By: HotSchedules     Published Date: Jan 17, 2019
When was the last time you really assessed your inventory management process? Inefficient inventory processes are a time-suck and can also drive up your food costs — but it doesn’t have to be that way. In recent years, great strides have been made in restaurant management technology—specifically when it comes to inventory. This infographic will examine how restaurant operating platforms can save managers time, cut food waste costs, and create opportunities to drive your bottom line margin in more effective ways.
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HotSchedules
Published By: Oracle     Published Date: Mar 01, 2019
Are you Cloud-Confident? Take five minutes and find out how you compare with your peers. Recent research conducted by Longitude looked at how companies are using cloud, and where it is delivering the greatest benefits. We've benchmarked some of the results in this short assessment tool. Are you ahead of the curve, or do you need to catch up?
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Oracle
Published By: Datastax     Published Date: Nov 07, 2017
Customer experience is no longer a nice-to-have-it's a necessity. According to Forrester, 8 out of every 10 companues aspires to be great at customer experience but only 1 in 5 are actually achieving that. When was the last time you assessed how your company is addressing its customer experience initiatives? We live in the "age of everything", where every person object, and program is communicating 24-7-365. It's become cliche to say that the Internet has revolutionized our world, and that's because it has. Customer experience at the enterprise level means turning your company into a friend and/or colleague of the customer - transforming the relationship via deep knowledge of the customer: not just what they've done but what they're doing now. This eBook explores the hard questions you need to be asking yourself and your company in order to get started on or to accelerate your customer experience journey. Are you ready? Read to find out.
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Datastax
Published By: Datastax     Published Date: Jun 20, 2019
A Gartner survey found that 80% of respondents using public cloud are using more than one cloud service provider. This report assesses the shift to multicloud architecture, challenges being faced by data and analytics leaders, and the growing need for database management technology that enables integration of data across multiple clouds.
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Datastax
Published By: Group M_IBM Q1'18     Published Date: Feb 15, 2018
See how you can turn data into actionable insights with predictive analytics. Take our brief assessment to learn which analytical capabilities will enable you to find the greatest value in your data and make confident, accurate business decisions.
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analytics assessment, business decisions, predictive analytics, analytics
    
Group M_IBM Q1'18
Published By: Group M_IBM Q1'18     Published Date: Feb 15, 2018
Hamilton County used text analytics to assess different types of teacher training against subsequent student progress and performance.
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graduation rates, student progress, text analytics
    
Group M_IBM Q1'18
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