SkyVantage, a provider of hosted airline reservation services, provides an industry-leading airline reservation and management system for specialized small-to-medium and start-up airlines, as well as airline charter organizations. In an industry with high operating costs and tight competition, SkyVantage was founded based on the need to deploy a web-based, lower-cost software management solution to the airline industry, without sacrificing features.
Published By: NuSphere
Published Date: Jul 31, 2008
The problem of providing remote access to the files is nothing new, but the implementation of the solution quite often also determines reliability, safety and productivity. In this article we will look at accessing a remote computer (Unix, Linux or Windows) over non-trusted network.
Today's buyers possess a wealth of comparison shopping information. But you can be smarter, too. Learn how you can prioritize your inbound contacts in a split second, applying a wealth of information to instantly convert a prospect to a sale.
This white paper describes an energy audit tool which can lead to significant decreases in the costs of running a data center. Thermal Zone Mapping (TZM) is a visualization tool developed to present in graphical format high level thermal metrics developed by HP and targeted for use as part of the HP Data Center Thermal Assessment service. This tool uses data generated from computer models of the data center and generates metrics, which are then post-processed and visualized in the three-dimensional data center space.
The data residing on your storage systems and media, data-at-rest, presents serious security concerns. Regulations and various mandates around the world are putting the burden on companies and government entities to protect the private information they store. Increasingly, companies are being required to publicly disclose breaches that put individuals private data at risk, be it a customer, employee, shareholder, partner, or other stakeholder.
Aligning IT and business perspectives requires the ability to create links between configuration information in the CMDB and the business service as experienced by the user. Service Dependency Mapping (SDM) products automate the process of creating and maintaining these links.
Targeted at IT executives responsible for both the financial and ultimate project oversight of an enterprise CMDB initiative, this white paper sets expectations for ROI calculations for CMDB initiatives, provides basic ROI best practices, and gives readers sufficient insight to move forward with their CMDB project.
The success of SQL Server in recent years has produced a phenomenon of SQL Server sprawl - the uncoordinated deployment of tens, hundreds or even thousands of database servers. The result has been low levels of utilization, poor availability and, most importantly, an enormous management burden inflicted on many IT departments. There is an acute need for a way to deploy SQL Server that allows capacity to be matched appropriately to need, that provides high availability without introducing extra complexity and extra cost, and that actually simplifies the life of administrators.
The days of deploying new equipment for the sake of having the latest and greatest ended when the Internet bubble burst. So when you know it's time for a network upgrade, you need to have more than the technical facts — you need to arm yourself with a rock-solid business case. Start with these 10 ways to sell the members of your upper-management team on the network upgrade.
Published By: BlackBerry
Published Date: Jul 17, 2008
Mobile unified communications allows organizations to provide employees with the ability to collaborate and communicate efficiently, as well as access information on-demand. An exclusive Computerworld online survey offers insight into how companies can develop cost-effective strategies for implementing or improving mobile applications and foster an efficient workplace.
Published By: BlueCat
Published Date: Jul 09, 2008
A number of factors are fueling the demand for a new, intelligent approach to IP Address Management (IPAM). This document describes these factors while highlighting deficiencies in the legacy IPAM solutions and manual management techniques commonly used today. It also introduces the 'Five Pillars of IPAM Intelligence', BlueCat's framework for articulating its revolutionary, holistic approach to IPAM, and the foundation for the design of Proteus, BlueCat's next generation, intelligent IPAM platform.
The identity federation market enjoys an exceptional supply of products. With well over a dozen products available to enterprise customers, most architects have more choices than time will allow for evaluation. This abundance of products is partly the result of the inherent difficulty of developing a truly multipurpose federation server. Although federation products are similar in name, each has its own personality and idiosyncrasies that make it suitable for certain environments but insufficient in others.
Published By: Quocirca
Published Date: Jul 03, 2008
As enterprises recognize the costs associated with an uncontrolled printing environment, many are turning to specialist managed print services (MPS) providers. MPS services encompass the assessment, optimization and management of the print environment. Increasingly, MPS providers are now adopting a partnered out-tasking approach by delivering flexible services that can be tailored to individual customer requirements.
Published By: Quocirca
Published Date: Jul 03, 2008
Businesses of all sizes adopt technology to make them more productive, cost effective or flexible and help them compete. Over the years the adoption of tools such as mobile phones, wireless laptops, the internet and email have all been driven by such expectations. Small and mid-sized businesses (SMBs) are often at the forefront as these technologies can give them a lead on their larger competitors. What starts as a useful extra tool or 'competitive edge' soon becomes the accepted norm and a search for improved quality and utility then ensues.
Published By: Quocirca
Published Date: Jul 03, 2008
Technology is no longer a nice to have, or a tool for the few. With many organizations now being completely dependent on their IT systems, the need for the IT department to be seen to be responding to the organization's requirements is of critical importance. Business Service Management, or BSM, can help in providing underpinnings to the IT function. This paper looks at how the changing processes and market conditions within an organization can be augmented through the use of a Business Service Management (BSM) approach, creating a flexible and responsive technology infrastructure aimed at supporting a rapidly changing commercial landscape and enabling greater competitiveness in the markets.
Microsoft Dynamics CRM is a powerful tool for your sales and marketing teams, but it is more than just a contact management solution. In this webcast, we explore how Microsoft CRM is a flexible, integral part of your enterprise, supporting sales, marketing, customer service, manufacturing, and professional services. We describe how you can configure Microsoft CRM to work the way your business does, and we illustrate its many benefits.
Sound, responsible financial management is at the heart of business success. Download this webcast to learn more about the Microsoft solutions for financial management and business intelligence (BI) that can help you transform your business into a high-performance workplace. We describe how Microsoft business solutions are designed to help you work more efficiently by focusing on the tasks that add the most value to your business and enable you to make more informed decisions based on timely, accurate information.
Bell Canada began an initiative to provide desktop solutions at reduced costs. With 8,000 call center agents, Bell Canada faced hardware attrition and rising costs. Streamlining systems, facilitating outsourcing and increasing capabilities to telecommute would reduce costs while improving service. This would require creating customized workstations for users. Bell Canada approached VMware Partner CGI Group Inc., which provides end-to-end IT and business process services, for a solution.
In 2000, ICEE began to scrutinize the inefficiencies they found in the ICEE machine repair process. With so many field technicians servicing so many machines, streamlining the process would be no small feat. The company's existing paper-based system required that field technicians fill out paper work orders at the end of each job. One copy was given to the customer, one was filed at the regional office, and another was sent to headquarters in Ontario. This left a long, inefficient and error-prone paper trail.
Mobile applications are transforming how companies operate. With new ways to work flexibly, employees are becoming more responsive and more productive. But enterprises have experienced only the start of what IP networks will bring to mobile working.
IP Multimedia Subsystem (IMS) is an open international standard for Next Generation Networking. It supports the delivery of Voice over IP (VoIP) and various multimedia services. IMS is not in itself a service, but an architecture for service delivery. IMS was originally developed by wireless carriers within the context of the Third Generation Partnership Project (3GPP) in 2002. Since then, its advantages have led to the adoption of IMS by wireline carriers.
Most companies have plans in place to ensure employee-to-employee communications following a business disruption event (BDE). But many companies haven’t addressed how communications will be maintained with partners (suppliers, vendors, channel partners, etc.) and customers.
Quantum Cryptography is an emerging technology that may offer new forms of security protection. Relying on the laws of quantum mechanics, transmission is carried by a single particle that can only be measured one time, making encryption and decryption difficult to compromise. Businesses are evaluating architectural solutions using Quantum Cryptography to understand its potential benefits. Future implementations of the technology may soon make it more available for enterprise business.
Published By: Oco, Inc.
Published Date: Jun 24, 2008
As a Services Executive are you struggling with questions regarding what to measure, how to effectively engage with your customers, and what information should be leveraged and shared with service-chain partners and customers? Leading edge organizations are making tools and data available to their suppliers and customers with aggregated information from multiple data systems. Service-chain partners and customer personnel can now see the same views of service performance and activity. This is the next frontier to creating customer "stickiness" and business growth.
It's a common scenario in the mining and oil & gas industries: the project has been approved to proceed and the pressure is on to get multiple parties – partners, consultants, contractors and suppliers – working together efficiently to meet an aggressive schedule. This challenge is often exacerbated by globalization and by the vast volume of data that flows between the project team.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
Data Centre Dynamics Ltd.
102-108 Clifton Street
London EC2A 4HW