This new SandHill Group white paper explores recent study findings to better understand the powerful advantages of SaaS technologies in addressing the training challenges of a global market, virtual teams and an ever-changing business climate.
Digital Realty Trust conducts an annual survey of senior executives from enterprise sized companies to capture their perspectives on the industry. This paper provides an overview of the study's major findings.
Managing a mixed platform and vendor IT environment presents many challenges. The problems escalate with the number of different tools used to manage the infrastructure. Customers are looking to reduce the number and variety of management tools they must use. One early adopter of IBM's ITCAM for Microsoft Applications shares the lessons learned from that experience and comments on the benefits of the latest version.
The internal staff at Ptak, Noel & Associates determined that their ability to deliver services was highly dependent upon their capability to operate with highly reliable and efficient IT operations. The changes described in this case study explain how Service Desk Management help them to achieve that goal.
Their ability to deliver services is highly dependent upon their capability to operate with highly reliable and efficient IT operations. The changes described in this case study will help to assure they will be able to achieve that goal.
Discover new opportunities for maturing your data practices—and building your business results. You’ll learn how to move beyond mere web analytics to build a more comprehensive marketing analytics approach that includes mobile, social, and offline channels. And you’ll see how your current analytics capabilities compare to those of similar organizations and where you have opportunities for improvement.
Founded in 1929, the Rutgers Business School offers undergraduate and graduate degrees with programs in accounting, business administration, finance, information technology, pharmaceuticals and supply chain management. By leveraging cloud services, the burgeoning school can deliver rapid virtualization and easy single sign-on without cutting corners. Read this case study to learn more.
Read how the NetApp Distributed Content Repository Solution is an efficient and risk-reducing active archive solution. Based on customer data, Forrester created a composite organization and concluded that the NetApp Distributed Content Repository delivered a three year ROI of 47% with a payback period of 1.3 months. The key benefits are reduced risk of losing unregulated archived data, denser storage, storage solution efficiency, and compliance for regulated data. The study also provides readers with a framework to do their own financial impact evaluation.
Cyber threat intelligence is unquestionably a hot buzzword in the security industry these days. It is being used to seek venture capital and fund startups. It is being pitched to the enterprise market by providers and consultants. However, in this paper, we argue that the majority of what is being billed as “threat intelligence” isn’t. It’s data. From lists of bad IPs or application vulnerabilities to malware signatures, social media data or indicators of compromise (“IOCs”), none of these things are “intelligence.” They’re data.
In this white paper, we define the difference between intelligence and data, and then illustrate the theoretical discussion in a concise case study in the tangible terms of a real-world practitioner and an actual event.
Companies of all sizes are realizing the increasingly important role digital plays in the enablement of their employees, sales teams and customers.
To communicate with employees and customers around the world, Lufthansa Cargo needed to develop a corporate tablet and smartphone app that featured key details about the company such as information on its fleet, network, infrastructure, products and corporate responsibility. While Lufthansa Cargo had already gone digital with a customer magazine, the company realized a corporate app was a must have. Originally the app was envisioned as a toolkit for Lufthansa Cargo‘s top management and sales staff, but it ultimately developed into a multimedia offering for all air cargo enthusiasts.
Download the case study to learn how Lufthansa Cargo increased its digital reach with an award-winning corporate app.
Transforming the capabilities of Norway’s largest hospital with Avaya VENA Fabric Connect Oslo University Hospital needed a scalable, smart healthcare network to bring together three hospitals and absorb future growth, new acquisitions and third-party services. Read this case study for the details on how they accomplished their goals, and much more.
Published By: Flexera
Published Date: Feb 19, 2019
As the technology landscape grows and evolves with new devices, new software, and new platforms, keeping tabs on an organization's IT assets is a moving target. How can you gain accurate visibility of software assets to drive strategic and financial decisions that impact finance and reduce security risk?
A commissioned study conducted by Forrester Consulting on behalf of Flexera shows the potential return on investment for a Data Platform customer. Through their research, Forrester found that customers achieved a 302% ROI with their investment, with payback within months by benefiting from multiple use cases throughout the organization in the following areas:
-Cost savings from reduction in licenses
-Avoided increases in licenses from audit activities
-Hardware maintenance savings
-Reduced effort for divestiture activities
Get the full study to learn how your business can benefit from Flexera solutions.
The research explores the challenges surrounding digital transformation and provides recommendations based on four key areas.
Understanding the drivers of change for your business
Identifying the risk factors that influence successful transformation
Overcoming cultural and organizational resistance to change
Increasing the agility of existing systems to drive transformation
To improve performance and enhance customer satisfaction, you need to understand your customers. Every year, Zebra commissions a global shopper survey to help retailers capture their performance edge through deeper insight into their shoppers.
Zebra’s 2019 Shopper Vision Study surveyed approximately 5,000 shoppers, 1,000 retail associates and nearly 500 retail decision makers around the world. Discover the current shopper preferences, retail technology trends and differing perceptions of preferences between retailers and shoppers that will help your operations be more effective.
Learn how cyber threat intelligence (CTI) helps you bolster defenses, hunt down adversaries, investigate incidents and make better security decisions.
While once considered a “nice to have”, Cyber Threat Intelligence (CTI) is now widely considered an essential weapon against breaches. A recent study by Enterprise Strategy Group (ESG) found that 72 percent of organizations plan to increase CTI spending — further validation of its important role in your security strategy. Yet, because threat intelligence comes in many shapes and forms, it is often misunderstood.
This white paper, “Threat Intelligence: Cybersecurity’s Best Kept Secret,” offers in-depth coverage of CTI, including the different categories of threat intelligence and use cases that demonstrate CTI’s effectiveness in thwarting today’s most dangerous and sophisticated attackers. You’ll also learn how the right CTI can empower better security and executive decisions, while dramatically improving your organization's security post
Today’s brick and mortar retailers must tackle myriad challenges in an era of industry
transformation, increased customer expectations and a highly-competitive landscape.
The vast majority are facing these hurdles head-on, with particularly dogged
efforts toward reaching omnichannel excellence: For example, according to Zebra
Technologies’ 2017 Retail Vision Study, 90% of retailers plan to have an omnichannel
practice in place by 2021, through options such as Buy Online, Pick Up in Store (BOPIS)
or Click & Collect.
It has become clear, however, that for these omnichannel efforts to succeed, inventory
visibility and accuracy (ideally 90% or more, according to the Retail Vision Study) is
more important than ever — to provide consumers with the easiest path to purchase and
retailers with the most efficient way to fulfill. Accurate inventory is the foundation upon
which all the other pillars of retail can be built, so retailers can react quickly and make
smart decisions about their busines
In today’s competitive world, customers have more choices than ever before, they have less patience in meeting their needs and they are eager to share their experiences -whether good or bad. With SAP Customer Experience service solutions, organizations can give their customers the right service on the right channel, delivering an excellent customer service experience at every point in their journey.
In a 2017 Total Economic Impact study, Forrester Consulting found that a composite organization, a B2B company with 10,000 employees and 100,000 calls per month, realizes the following benefits when they invest in SAP Hybris Cloud for Customer, now part of the SAP Service Cloud:
? 363% ROI
? Increased service and field representative efficiency by 40%
? Raised income from upsell by 19%
? Reduced call center operational costs by 42%
Want more details? Download the Forrester study commissioned by SAP.
The Total Economic Impact of SAP Hybris Cloud for Customer (now part of SAP Service Clou
This IDC paper “Business Value of Blade Infrastructures” indicates the considerable cost savings and the improved agility of the IT infrastructure by migrating to an HP BladeSystem environment. In fact, HP BladeSystem cut data costs by 68%. Customers participating in this study were able to pay back their initial investment in just over 7 months, a significant factor given the financial constraints most IT organizations are facing.
The insights provided by more than 700 Chief Human Resource Officers around the world show how workforce investment is shifting. Companies are beginning to focus more on growth, expanding into new markets and offering new products and services. But to make the most of potential growth opportunities in today’s dynamic global marketplace, organizations need to find ways to address the “borders” that are currently impeding their workforces.
Based on the key capability gaps revealed in this study, we believe organizations should focus on three critical workforce imperatives: cultivating creative leaders, mobilizing for speed and flexibility and capitalizing on collective intelligence.
This MarketingSherpa white paper explores how to optimize your lead nurturing campaign with five steps to boost conversions and includes a case study that reveals how one company was able to revive a cold prospect list.
Published By: BrightEdge
Published Date: Apr 15, 2013
Search Engine Optimization is a key component in most online marketing plans today. A huge amount of time is spent optimizing content and pages for better visibility on search engines. Download this study to learn how Yelp simplified local SEO management with BrightEdge.
Published By: BrightEdge
Published Date: Apr 15, 2013
In this edition of SocialShare, we chart the rapid adoption of Pinterest and Quora by the BrandZ top 100 brands. We also highlight how they are successfully engaging users, as measured from the growing number of followers for these brands on Pinterest & Quora.
Published By: BrightEdge
Published Date: Apr 15, 2013
Download this survey for an overview of the priorities and needs of the top search marketers around the globe. With over 500 search algorithm changes in the past year, this survey seeks to offer guidance on how leaders continue to stay ahead in the competitive search marketing industry.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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