Published By: LogMeIn
Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
Marketing leaders rely on analytics teams to deliver better measurement,
insights and optimization. Use this research to evaluate your organization's
current analytics tools and identify new solutions aligned to your goals.
Published By: Gigamon
Published Date: Oct 19, 2017
Register for the Enterprise Strategy Group’s Research Insights Paper, Understanding the State of Network Security Today to learn more about the challenges, changes, best practices and solution requirements for network security operations and tools. See why ESG recommends improving network visibility and reducing security vulnerabilities by consolidating tools through a platform-based approach to visibility in which data, analytics and reports from multiple tools are aggregated and consumed in one control panel. Download to learn more.
Published By: Gigamon
Published Date: Oct 25, 2017
Read the Joint Solution Brief Accelerate Threat Detection and Response to learn how Gigamon helps Splunk Enterprise users effectively analyze and remediate network security threats. Benefits include enhanced visibility and deeper, faster security analytics from precise, targeted network metadata generated from the traffic flowing in your network. Also learn how automation of common security tasks, across the Gigamon platform and third-party security tools, from within the Splunk platform helps increase analyst efficiency and reduce errors.
Are you considering data virtualization for your organization today? In this paper you will learn 10 core truths about data virtualization and gain essential knowledge for overcoming analytic data bottlenecks and driving better outcomes.
This paper is divided into two parts. The first part provides some background and a comparison of the types of episode analytics. Part two explores the real-world experiences of payers and providers in using episode analytics for payment bundling and other purposes.
Finally, we offer some recommendations on how to use episode analytics to reduce variations and manage contracts that involve financial risk.
Published By: Bloomberg
Published Date: Jun 11, 2012
Bloomberg Government (BGOV) is a unique online service that helps business and government leaders understand the business impact of government actions through a combination of in-depth analysis, best-in-class data, analytical tools, and award winning journalism, enabling better decisions. bgov.com
Organizations are collecting and analyzing increasing amounts of data making it difficult for traditional on-premises solutions for data storage, data management, and analytics to keep pace. Amazon S3 and Amazon Glacier provide an ideal storage solution for data lakes. They provide options such as a breadth and depth of integration with traditional big data analytics tools as well as innovative query-in-place analytics tools that help you eliminate costly and complex extract, transform, and load processes.
This guide explains each of these options and provides best practices for building your Amazon S3-based data lake.
Published By: IBM APAC
Published Date: Jun 07, 2017
The analytics tools you’ve come to rely on probably haven’t kept pace with this rapid change, and may now be less effective. Systems may not be nimble enough to follow customer journeys across channels and time. Different platforms in different departments can’t talk to each other, so reporting is slowed. And it’s difficult to take proactive steps when your view of the total customer experience is a little blurry.
Download this white paper to find out more.
This paper provides information on the business benefits of incorporating mobile within marketing programs and how companies maximize results from this endeavor through use of analytical tools such as business intelligence and multi-channel analytics.
Published By: Workday
Published Date: Jun 14, 2019
Putting people analytics into practice can be difficult, but this eBook outlines six key steps that can guide you through the journey. Learn how to demystify the tools and processes that help you derive insights from your people data.
Read more to learn how Cisco’s Mobile Experience Business Offer can unleash the power of your network to better serve your customers with locations based analytics, real time interactions, and mobile experience development tools.
Published By: Red Hat
Published Date: Jun 23, 2016
FICO, a data analytics software company, wanted to diversify into new markets its core offering of providing on-premise software to major corporations. To do this, the company launched FICO Analytic Cloud, a cloud delivery channel that enables FICO to serve organizations of all sizes. FICO Analytic Cloud was first launched in 2013 and provides Platform-as-a-Service (PaaS) access to FICO Decision Management Platform, which allows customers to use FICO tools and technology to create, customize, and deploy applications and services. FICO Decision Management Platform is built on OpenShift Enterprise by Red Hat, which provides the PaaS tools and support FICO needed to rapidly scale the platform and Analytic Cloud.
Published By: ServiceNow
Published Date: Oct 24, 2019
Learn how ServiceNow Event Management uses AIOps to dramatically improve business service availability and performance by mapping business services with accurate service context, intelligently analyzing events, integrating existing monitoring and event management tools, and reducing event volumes.
Published By: NTT Ltd.
Published Date: Jan 16, 2019
NTT Data services has over 600+ BI experts and over 250+ implementations in India, receiving high accolades from Gartner and AMR research. NTT Data Services offers Industry focused offerings and pre-configured models. Some of our offerings include:
- Guided Analytics Strategy - Proven Framework & Methodology for ‘C’ level executives
- Solution lab for Co-Innovation and Proof of Concepts
- Advisory Services - BI Transformations, Big Data Strategy, Information Governance, Health Checks
- Proprietary Tools & Accelerators – System Optimization, Architect to Archive, User Adoption
- Flexible Delivery - Rapid Development Factory, Shared Services
Find more details in this deck.
Business decision making is undergoing a data-infused renaissance.
Organizations are tired of the limitations of spreadsheets and
dealing with long IT business intelligence (BI) development cycles
just to gain access to the data they need now. Fortunately, with
the advent of visual analytics and discovery tools (many offered
in the cloud), the journey to data insight is getting simpler and
faster. Rather than trying to divine meaning from a group of
predefined reports or simple static dashboards, visual analytics
helps users gain insights from data more quickly using intuitive data
visualization. Increasingly, visual analytics tools provide easy-touse
data preparation features for better data access. They support
collaboration, mashups, and storytelling.
TDWI Research sees growing interest in applying more modern,
up-to-date tools for working with data.
Learn why advanced analytics tools are essential to sustain a competitive advantage. This white paper reveals seven strategic objectives that can be attained to their full potential only by employing predictive analytics.
Predictive analytics has come of age. Organizations that want to build and sustain competitive advantage now consider this technology to be a core practice.
In this white paper, author Eric Siegel, PhD, founder of Predictive Analytics World, reveals seven strategic objectives that can only be fully achieved with predictive analytics.
Mobile is the new normal for users to connect and consume content, you need to consider apps, mobile integration,security, analytics, development tools, life-cycle management, various mobile stakeholders, and the overall enterprise mobile ecosystem.
Published By: Genesys
Published Date: Oct 16, 2013
Earlier this year, Gartner released the 2013 Magic Quadrant for Call Center Infrastructure, an annual report that analyzes call center infrastructure vendors for completeness of vision and ability to execute.
Explore and compare contact center solutions from today's top vendors and decide which solution is right for you.
This is the fifth consecutive year that Genesys has been named a worldwide Leader for Contact Center Infrastructure. The Genesys Customer Engagement platform (referred to as the Customer Interaction Management or ‘CIM’ platform in the report), is the industry’s most complete platform on which companies can deploy an all-in-one, end-to-end scalable contact center
Get the 2013 Gartner Magic Quadrant for Contact Center Infrastructure now!
AI, machine learning and predictive analytics are already driving big performance gains for CFOs and their teams. The ability for cognitive tools to learn at speed helps Finance progressively improve company intelligence and efficiency, including proactive identification of late- and non-paying customers. Get up to speed on the potential of cognitive, with Finance thought-leaders from Oracle and AICPA (American Institute of Certified Public Accountants).
Deep-dive analytics tools have completely transformed the way many organizations do business—helping remove the guesswork from major areas of operations, and provide everybody with the clear, actionable answers they need to make informed business decisions.
The benefits of sophisticated analytics are being reaped across the business. But according to Deloitte, HR is lagging behind— with only 14 percent of companies using analytics in HR, compared to 77 percent using these tools in Operations1.
Despite being knowledgeable about their industry and experienced in running their organizations, the majority of business users lack expertise in analytics and visualization techniques—but that doesn't stop them from wanting to have a go. But making tools easier and more widely accessible is only part of the answer. A better approach is to work both sides of the gap. To make tools that can empower business users to discover and unlock value in their data—and that extend capabilities for experts, so they can share the analytics workload, improve efficiency, and focus on higher level work.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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