Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

Home > Kustomer > How Away Delivers Streamlined and Personalized Customer Service

How Away Delivers Streamlined and Personalized Customer Service

White Paper Published By: Kustomer
Published:  Aug 27, 2019
Type:  White Paper
Length:  5 pages

Away is enhancing the entire travel experience, starting with the perfect suitcase. But their “customer obsession” was falling short, due to disjointed customer information and silhoed systems. Read the case study to learn how Kustomer helped Away:

-Optimize the customer experience workflow

-Personalize customer service 

-Leverage customer insights to make more informed decisions


Tags : 
“customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “streamlined customer support”, “streamlined customer service”, “streamlined customer experience”, “customer support optimization”, “customer service optimizations”, “customer experience optimization”, “personalized customer service”, “personalized customer support”, “personalized customer experience”, “customer support insights”, “customer service personalization”, “customer support personalization”, “customer experience personalization”