Agile integration — combining integration technologies, Agile delivery techniques, and cloud-native platforms to improve speed and security of software delivery — is a critical foundation for successful digital transformation. The pace of digital innovation and disruption continues to accelerate, driving the need for faster change to business models, processes, and applications. Firms that can quickly reconfigure and reconnect old and new applications have the advantage, and those with slow integration processes are at serious risk of losing customers. An Agile combination of integration and custom development is needed to meet the customer’s expectations and avoid losing market share to competitors that do put the customer first.1 For this study, we assessed the differences between successful and less successful Agile integration and app delivery strategies, why some firms can change their business faster, and what makes one integration strategy better than another.
In March 2018, Red Hat commissioned Forrester Consulting to evaluate Agile integration at medium-size firms to global firms. Forrester conducted an online survey with 300 respondents with Agile development strategy decision makers at firms with 500+ employees in North America, EMEA, and Asia Pacific (AP) to explore this topic. Firms whose current self-reported integration strategy supports their Agile delivery teams well or very well — meaning their integrations are always already there when needed — were considered “successful,” while firms whose current integration strategy supports their integration strategy below average or not at all were considered “less successful.”