IT and business are changing rapidly. Growth opportunities in new markets, evolving customer behaviors and preferences, increased competitive pressure, and new standards in regulatory compliance are causing organizations to adapt their operations and processes.1
Even so, rigid legacy IT infrastructure can keep you from adjusting to change and reduce the business value of IT. These complex environments often limit flexibility, speed, and scalability, resulting in slow application and service delivery. As a result, your organization can experience broad effects, especially within your IT operations and development teams. Developers need resources to be provisioned and scaled quickly so they can begin work immediately when an idea strikes. They also want more control over those resources while they are in use. However, with complex, hard-to-manage environments and manual processes, IT operations teams often struggle to provide resources and services at the speed that developers demand. They need to maintain infrastructure control, security, and reliability but do not want to become a bottleneck. This tension causes a misalignment between the two teams and further impedes efficiency, collaboration, and progress.
To overcome these challenges, you need a streamlined, agile, scalable, and fast IT environment.
1 Brian Solis, Altimeter, “The state of digital transformation, 2018-2019 edition,” 2018. insights.prophet.com/the-state-of-digital-transformation-2018-2019.