Technology has drastically transformed the banking industry and the way in which consumers transact. Mobile banking is now the new normal. Many consumers, especially millennials prefer to do most if not all of their financial transactions via smartphone due to the convenience in which it offers. Even so, the popularity of mobile banking does not imply that the end of retail banking is near as research has shown that consumers still prefer retail banking for complex services such as loan applications, new account openings and advisory services.
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- How to build a bank of the future by leveraging the Internet of Things
- How to increase security, ease system management and reduce operational costs
- The benefits of migrating to a thin-client infrastructure and going paperless