The digital disruption is pushing organizations to rapidly acquire and deploy digital capabilities, in order to stay relevant. To gauge the pace of this digital transformation, Infosys Knowledge Institute conducted a series of surveys with senior management executives of global companies with over $1Bn in revenue.
Transformation Propelled By Digital Maturity: Watchers, Explorers, Visionaries
Incumbent organizations (as opposed to digital natives) fall into 3 clusters determined by their progress along the digital transformation journey.
- Watchers: Who regard technology as an efficiency enabler and are trying to build a foundation for digital transformation.
- Explorers: Those who regard technology as enabler for select functions that directly impact CX.
- Visionaries: Rather, place technology at the heart of their business models and culture.
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