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Home > Zebra Technologies > The New Retail Mandate: 2018 Shopper Vision Study from Zebra
 

The New Retail Mandate: 2018 Shopper Vision Study from Zebra

White Paper Published By: Zebra Technologies
Zebra Technologies
Published:  May 03, 2018
Type:  White Paper
Length:  12 pages

Consumers equipped with smartphones expect fast, convenient and uniquely relevant shopping experiences in store and online. As a result, one-third of shoppers are not satisfied with the in-store experience, turned off by everything from chronic out-of-stocks to cookie-cutter products and marketing messages that speak to the masses, as opposed to them as individuals.

In turn, retailers are empowering front-line associates with tools designed to add newfound conveniences, such as locating inventory without having to leave a shopper’s side, to texting them curated product offers based on in-store and online buying patterns and preferences

These are just a few of the insights found in Zebra’s 10th annual shopper study, which surveyed nearly 7,500 consumers from North America, Latin America, Asia-Pacific, Europe and the Middle East to gain a deeper understanding of shopper satisfaction and retail technology trends that are reshaping brick-and-mortar and online stores.



Tags : 
retail, mandate, shopper, vision, zebra, consumers