Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

sections
Home > Evariant > Deliver Customer-Centric Experiences with Proactive Call Centers
 

Deliver Customer-Centric Experiences with Proactive Call Centers

Webinar Published By: Evariant
Evariant
Published:  Apr 09, 2018
Type:  Webinar

If you're going to commit to providing the highest quality care to patients, improving the customer experience and providing proactive service that builds lifetime relationships with patients is a requirement. By creating a comprehensive 360 view of the caller, agents are armed with the right context and talking points to provide a highly personalized, more informed experiences on-the-fly.

Watch this presentation to capitalize on every customer interaction to build deeper, more personalized relationships with their prospects and existing patients, effectively transforming the call center into a profit center. Watch the presentation now.



Tags : 
patient experience, call center, improved care continuum, access center, customer experience, patient journey