Loyalty programs have traditionally been a way for individuals to demonstrate "loyalty" to businesses -- buy four widgets and get the fifth free.
But in order to increase customer lifetime value and retention, modern marketers need to reinvent the value exchange to be more about a business demonstrating its loyalty to its customers, by providing every customer with unique experiences based on their individual profiles and preferences. Download A Modern Marketer's Guide to Omnichannel Loyalty to learn:
Five tactical strategies for fostering connections with customers
Real-life examples of loyalty programs employing these strategies and achieving great results
Data to support why these strategies are resonating with customers
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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