From the information provided in the interviews, Forrester has constructed a Total Economic Impact (TEI) framework for those organizations considering investing in OneLogin. The objective of the framework is to identify the benefits, costs, flexibility, and risk factors that affect the investment decision.
Forrester employed four fundamental elements of TEI in modeling OneLogin: benefits, costs, flexibility options, and risks. Forrester took a multistep approach to evaluate the impact that OneLogin can have on the Organization (see Figure 2). Specifically, we:
› Interviewed OneLogin marketing, sales, and product management personnel, along with Forrester analysts, to better understand the value proposition for OneLogin.
› Conducted an in-depth interview with the Organization’s senior application engineer and its supervisor of IT security to obtain data with respect to costs, benefits, and risks.
› Constructed a financial model representative of the interviews using the TEI methodology. The financial model is populated with the cost and benefit data obtained from the interviews.
› Risk-adjusted the financial model based on issues and concerns the Organization highlighted in interviews. Risk adjustment is a key part of the TEI methodology. While the Organization provided cost and benefit estimates, some categories included partial projections or a broad range of responses, or had a number of internal forces that might have raised or lowered costs and benefits. For that reason, each benefit has been risk-adjusted and is detailed in each relevant section.