Use our Forrester estimator to calculate the economic benefits Zendesk can bring.
Working with Zendesk customers, Forrester identified and quantified key benefits of investing in Zendesk, including:
- Increased agent efficiency
- Deflected customer interactions
- Improved agent experience and retention
- Avoided platform maintenance costs
- Avoided license costs
By filling in the values on the Input page, you can determine a high-level estimate of the economic impact of deploying Zendesk based on your specific business environment.