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Home > Zendesk > Calculate your Support team's ROI with Zendesk
 

Calculate your Support team's ROI with Zendesk

White Paper Published By: Zendesk
Zendesk
Published:  Aug 22, 2017
Type:  White Paper

Use our Forrester estimator to calculate the economic benefits Zendesk can bring.

Working with Zendesk customers, Forrester identified and quantified key benefits of investing in Zendesk, including:

  • Increased agent efficiency
  • Deflected customer interactions
  • Improved agent experience and retention
  • Avoided platform maintenance costs
  • Avoided license costs

By filling in the values on the Input page, you can determine a high-level estimate of the economic impact of deploying Zendesk based on your specific business environment.




Tags : 
customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal