Customers today expect a consistent, seamless experience no matter what devices, channels, and telecommunications services they are using. To retain the existing customer base and reduce churn, CSPs are focused on delivering a compelling, personalized, and consistent customer experience across multiple touch points and channels.
Read on to find out how Cloudera helps communications service providers capitalize on big data to deliver a 360-degree view of customers and improve customer experiences.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
Data Centre Dynamics Ltd.
102-108 Clifton Street
London EC2A 4HW