Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

sections
Home > 8x8 Inc. > Taking Your Contact Center Global: Challenges, Obstacles and Avenues to Success
 

Taking Your Contact Center Global: Challenges, Obstacles and Avenues to Success

White Paper Published By: 8x8 Inc.
8x8 Inc.
Published:  Feb 13, 2017
Type:  White Paper
Length:  8 pages

In our increasingly global economy, itís no surprise that more and more businesses are going global with their contact centers. This trend is driven by many factors including international acquisitions and the availability of highly skilled, lower cost talent in many parts of the world.

This eBook Taking Your Contact Center Global explains the top challenges businesses must surmount when expanding internationally and what they need to know to be successful.

Download this complimentary eBook and learn:

  • 4 challenges every global contact center will face
  • Why cloud-based contact centers have the advantage
  • Why not all cloud contact centers are perfect, and 3 things to watch out for
  • How to get the upper hand when it comes to call quality, local numbers, and creating a unified, global contact center



Tags : 
contact center, global growth, cloud-based contact, call quality