Enterprises are using applications to gain competitive advantage. Success in this technology-based environment requires agility and flexibility. And if IT wants to be the primary technology solution partner for the business, the IT staff needs processes and tools in place to deliver solutions at a much faster pace.
As digital services propel more and more business processes, cloud technology is proving to be a crucial addition to the IT services portfolio. It is far more scalable, and in many cases more cost effective, than its predecessors. Cloud infrastructure as a service (IaaS) and softwaredefined data center technologies—virtualized computing, networking, and storage—have helped IT address the “fast IT” challenge.