Social listening has grown...a lot. Today, listening technology provides brands with the power to reach consumers via the digital platforms where they research, make, and discuss their purchasing decisions. Accordingly, businesses can—and increasingly, must—use listening to inform strategies across their entire organization.
In this guide, you’ll learn how social listening can help you: - Understand How Your Customers Really Feel - Deliver More Personalized Customer Care - Identify New Sales Opportunities - Drive Innovation Across the Enterprise - Protect Your Brand from a Range of Modern Threats
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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