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Home > Adobe > Réinventer l’expérience client

Réinventer l’expérience client

White Paper Published By: Adobe
Published:  Feb 10, 2016
Type:  White Paper
Length:  14 pages

Today’s ultra-connected consumers are interacting with brands more often and in more places than ever. In fact, the average customer comes in contact with a brand at least five times before buying — whether it’s a Google search, an in-store visit or downloading an app.

Web, mobile, in-store — it’s all the same for customers. Marketing experiences are mashups that blend seamlessly together. And mobility is at the forefront of it all, with mobile devices and wearable technologies increasingly blurring the lines between our digital and physical worlds.

Download this paper to find out how you can reinvent  your customer experiences — and revolutionise your marketing.

Tags : 
customer experience, customer interaction, reinventing the customer experience, marketing experiences, customer