Marketing is changing. The traditional model, which saw the customer path as a linear funnel, is broken. Today, customers follow whatever path they want, and you’re expected to reach out to them on their terms. And it’s more than simply blasting them with messages through every channel you can find. Your customers expect you to be there when they want you and to back off when they don’t. They expect you to remember what they told you at one point and anticipate their needs at another.
Download this guide now and learn how to:
Identify the data you need to map your customer’s journeys.
Coordinate channels and use their strengths to deliver the best customer experiences.
Apply technology to build customer relationships, improve loyalty and increase ROI.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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