Your IT organization devotes huge amounts of effort to monitoring service levels; but are you including End User Experience and looking at how it is impacted by performance?
When your primary interface with your customer is digital, EUE means a lot, and is a critical driver in business performance.
This ebook focuses on the business impact that EUE has and why you need to consider it:
- Why you need to consider EUE management in your approach to performance monitoring
- How visibility can help your team understand user experience and be proactive
- How understanding of EUE can help you improve efficiency and better align with your business
Don't let network and application performance issues slow business productivity and hurt ITís reputation!