The digital age has driven a rapid transformation of the IT role. No longer an order-taker, IT must now become a game-changer for the organization, according to new research gyro conducted addressing the perceptions, expectations and future priorities of IT. For IT to become a true change agent and business consultant, it must embrace its “human side” and show its relevance to business operations’ and leaders’ success. For many IT groups, this requires a change in culture and an updated mindset about the department’s ultimate purpose and focus, along with improvements in interdepartmental communication.
This white paper explores the changing role of IT and reveals some surprising insights about what line of business (LOB) leaders expect from this group.
• Learn what executives predict the future role of IT will be.
• Hear what business leaders want IT to do now and in the future. Does IT agree?
• Discover what executives and IT leaders view as key areas for improvement.