Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

sections
Home > FICO > ACG Michigan blazes new trails for insurance underwriting with Decision Management solution
 

ACG Michigan blazes new trails for insurance underwriting with Decision Management solution

Case Study Published By: FICO
FICO
Published:  Aug 14, 2015
Type:  Case Study
Length:  3 pages

ACG Michigan determined it needed to not only standardize underwriting processes for its own agents, but also to expand business with independent agents.

To accomplish this, ACG Michiganís development team wanted to integrate three different rate quoting systems, built across two separate processing systems. The company decided to keep its mainframe system as the central information hub. However, having agents ó both internal and external ó across seven states who were directly processing insurance underwriting and comparative quotes on a mainframe system was a process that was too manual, too slow moving and not competitively effective.

ACG adopted FICO's Blaze Advisor decision rules  management system, and the results speak for themselves: 

  • 99% of applications processed through the automated system with only 1% heldback for manual review. 
  • 35% increase in applications processed with three times as many independent agents as part of Auto Club Group Michiganís network.



Tags : 
fico, analytics, solutions, decision management, rules management.