Enterprises are rapidly adopting cloud computing solutions in order to meet dynamically changing business requirements. These solutions are typically comprised of both private and public cloud deployments, resulting in the creation of hybrid clouds that are designed to rapidly scale up and down in response to user demands, and they provide the advantages of elastic computing economics. In order to benefit from this environment, businesses need to connect with these hybrid clouds more easily from their heterogeneous bases, and balance the need for compliance and control against the need to rapidly innovate and the ability to scale as required. This presents a complex integration challenge for IT organizations. As a result, they increasingly find themselves brokering cloud services as opposed to creating an all-private cloud environment.
Despite their best attempts to implement these and other services throughout their enterprises, however, IT is having a difficult time keeping up with the demand for solutions. As a result, lines of business are making their own purchasing decisions, and bypassing IT organizations when they fail to provide the tools required to meet their objectives in the timeframe requested—a movement commonly known as “shadow IT.” These lines of business have increasingly more influence on buying decisions, and they are more informed about technology options than in the past. This is destabilizing corporate IT organizations and undermining long-term business goals.
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