Gartnerís Magic Quadrant (MQ) for Application Performance Monitoring (APM) introduced five dimensions of functionality that they believed APM products must include in order to qualify for MQ consideration. One of those five dimensions is End User Experience Management (EUEM).
The popularity of APM has shined a bright light on only one component of EUEM and has obscured the fact that EUEM is a separate, multi-dimensional solution that is essential to an organizationís performance management initiatives. Enterprises must see what the End User sees, experience what the End User experiences, in order to ensure the effectiveness of IT and business services. This is what EUEM delivers and why it matters.
Download this whitepaper to learn the five reasons why End User Experience Management is much more than a dimension of APM.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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