Let’s face it – we’ve entered the Age of the Customer. Thanks to tech giants and their “customer delight” mantras, customers have everything at their fingertips 24/7. Willing to part with personal information, but demanding superior and customized user experiences in exchange, they’re constantly seeking new products, services and marketing - as long as vendors can demonstrate that these offerings were chosen specifically for them. In short, they are looking for a new ecosystem where they are heard, understood, and catered to at all times.
Almost every industry “gets” this dynamic, and most have learned how to take advantage. But Financial Services Institutions (FSIs) are lagging behind, and non-traditional financial competitors are nipping at their heels.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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