Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

Home > Workday > Engaging Employees in World-Class Customer Service

Engaging Employees in World-Class Customer Service

Case Study Published By: Workday
Published:  May 07, 2015
Type:  Case Study
Length:  3 pages

MGM Resorts International wants leaders to spend less time on administrative tasks and more time coaching employees.

Realising that engaged and motivated employees are the key to providing that customer experience, MGM Resorts looked for the best partner to help make that possible. And they found Workday

Read this case study to learn how Workday allows MGM to gain visibility into its workforce, manage talent, and provide real-time feedback to employees who are doing a great job.

Tags : 
employees engagement, customer service, workforce, talent management, provide customer experience, employees, employees motivation, unifies mobile system