Political pressure notwithstanding, the nation’s healthcare organizations are under increasing pressure to cut costs and work more efficiently. In the race to meet both of these requirements, many organizations turn to technology, often purchasing and installing disparate pieces of equipment and software in hopes of achieving efficiencies not afforded by manual systems.
This race to technology has resulted in a highly fragmented IT environment for many medical environments, where computer patches, security and other day-to-day maintenance tasks are approached from different angles. The resulting manual maintenance of these distributed systems opens up the organization to human error, non-compliance and other risk.
Enter IT automation – a process by which software manages routine maintenance tasks in a seamless fashion. Time-consuming administration, monitoring and helpdesks that eat up an organization’s IT resources are handled by the technology platform, which runs in the background and requires little or no human intervention.
In this paper, we’ll look at IT automation from the healthcare industry perspective and discuss the steps that organizations should take before launching such an initiative.