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Home > KANA®, A Verint® Company > Simplifying Customer Service Interactions
 

Simplifying Customer Service Interactions

White Paper Published By: KANA®, A Verint® Company
KANA®, A Verint® Company
Published:  Aug 07, 2014
Type:  White Paper
Length:  1 pages

The increasing popularity of self-service for today’s always on, always connected consumer, is both breathing new life into and making new demands of the contact center and customer facing staff. Learn how with our agent desktop, KANA customers are reaping rewards that not only benefit their customers but in turn, benefit their staff and business and allow them to simplify the Service engagement.



Tags : 
customer service, engagement, self-service, consumer, staff, customer, rewards, benefit, business