LogMeIn Rescue enables IT teams to support PCs, Macs,and mobile devices securely anywhere at any time over the Internet.
In analyzing the experiences of Rescue customers, Nucleus found that a single remote support tool to support multiple types of devices, coupled with Rescue’s ease of use and management dashboards, enabled companies to increase support staff productivity, accelerate issue resolution, increase end user productivity, and increase customer satisfaction.
In many cases, Nucleus found these benefits delivered payback in fewer than 6 months.
This guidebook analysis provides information on the the key benefits in using Rescue, its features and its functionality.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
Data Centre Dynamics Ltd.
102-108 Clifton Street
London EC2A 4HW