Loyalty is changing. For customers, it now means the experience they have at any time they interact with a brand, no matter when the interaction happens, or through which channel. These interactions are controlled by the consumer, not when the brand provides them the opportunity. Companies must find creative ways to use their loyalty programs to build and capitalize on the emotional connections engaged customers have with their preferred brands. Download this whitepaper to see the best practices for improving customer loyalty and see what steps you should take to bolster your customer loyalty program.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
Data Centre Dynamics Ltd.
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