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Home > Oracle > Customer Experience Metrics and KPIs
 

Customer Experience Metrics and KPIs

White Paper Published By: Oracle
Oracle
Published:  Apr 22, 2014
Type:  White Paper
Length:  15 pages

Read this guide to familiarize yourself with important customer experience measurements and Key Performance Indicators (KPIs) along with methods for calculating their value to your business.



Tags : 
customer service, customer experience, measuring customer experience, kpi