Businesses are redefining how and where their employees work, spurred by the proliferation of mobile devices, the bring your own device (BYOD) phenomenon, and the consumerization of IT, all of which are also enabling the growing trend of bring your own application (BYOA) within enterprises of all sizes. The increasingly distributed, mobile, and virtual nature of workforces is also giving rise to a dramatic shift in how businesses operate and contributing to the growing need for a seamless business communications solution that connects multiple applications. This has resulted in increased demand for "best of breed" integrated communications solutions across the enterprise.
This IDC white paper examines cloud-based communications as a service and defines and explores the emerging iCaaS segment. It also discusses the benefits of implementing a cloud-based iCaaS solution.
DatacenterDynamics is a brand of DCD Group, a global B2B media and publishing company that develops products to help senior professionals in the world's most ICT dependent organizations make risk-based infrastructure and capacity decisions.
Our portfolio of live events, online and print publishing, business intelligence and professional development brands are centred on the complexities of technology convergence. Operating in 42 different countries, we have developed a unique global knowledge and networking platform, which is trusted by over 30,000 ICT, engineering and technology professionals.
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