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Home > Oracle > Power of Transformational Knowledge
 

Power of Transformational Knowledge

White Paper Published By: Oracle
Oracle
Published:  Jan 16, 2014
Type:  White Paper
Length:  2 pages

Investing in the creation of a Transformational State of Knowledge builds a defensible advantage in delivering great customer experiences. There are 3 capabilities your company will need to be successful.



Tags : 
zenithoptimedia, oracle, transformational knowledge, single knowledge base, consumer-empowered market, customer advocacy, social support, innovation communities, peer-to-peer support, service costs, social knowledge, sustainable growth, profitability, driving customer acquisition, customer retention, operational efficiency, knowledge management, business management, call center management, customer relationship management