Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

sections
Home > Oracle > A Little Extra Service’ Raises Customer Satisfaction and Lowers Costs
 

A Little Extra Service’ Raises Customer Satisfaction and Lowers Costs

White Paper Published By: Oracle
Oracle
Published:  Nov 01, 2013
Type:  White Paper
Length:  2 pages

3 best practices for providing ‘a little extra service’ using chat and email management that will save your company money and drives high customer satisfaction at the same time.



Tags : 
zenithoptimedia, oracle, customer satisfaction, customer interaction, customer service, live chat, email management, personalized web self-service, cloud service, customer assistance, agent assistance, customer service experience, smartassistant, social support communities, higher customer satisfaction