Cookie policy: This site uses cookies (small files stored on your computer) to simplify and improve your experience of this website. Cookies are small text files stored on the device you are using to access this website. For more information on how we use and manage cookies please take a look at our privacy and cookie policies. Some parts of the site may not work properly if you choose not to accept cookies.

sections
Home > Oracle > The Contact Centre of the Future
 

The Contact Centre of the Future

White Paper Published By: Oracle
Oracle
Published:  Aug 08, 2013
Type:  White Paper
Length:  12 pages

Today’s consumers expect better. They expect better service, better products and better communication with companies. But to have a single, seamless conversation with every customer across multiple channels, companies can no longer rely on outdated contact centers. 



Tags : 
contact centre, crm, oracle, channels