Bob Dillon was right. “The times, they are a changing.” Just 20 years ago, IT was a function of the finance department with the now archaic title of Director of Management Information Systems working hand-in-hand with the CFO to manage data pertaining to accounts payable, payroll and accounts receivable. Both technical issues and IT solutions were departmental in nature.
Today, data is ubiquitous throughout the organization from HR, customer service and marketing to R&D, supply chain and sales, and IT solutions need to be more holistic in nature, integrating disparate functions and infrastructure in a single interface. However, despite our advances, IT is still seen as a cost center to the rest of the organization, a necessary evil to getting things done. IT organizations need to show strategic value to the business and demonstrate how management of technology can directly impact company goals and drive revenue.
Here are ten IT concepts that will be in the forefront in 2013 that IT organizations can leverage to show value to the rest of the business.
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