Several years ago, a transformation in IT began to take place; a transformation from an IT-centric view of technology to a business-centric view of technology that Forrester refers to as business technology (BT). This transformation has a profound impact on the role of the CIO. The CIO must now view himself or herself as a business enabler. He or she must focus on continuously aligning with business objectives, improving delivery capability to support business processes that bring new products and services to market more quickly, fostering innovation, and reducing costs through improved performance. In this custom Technology Adoption Profile (TAP), the data confirms this trend. In Q4 2012, when Forrester asked IT execs to identify their top technology initiatives for the next 12 months, 72% reported “improve IT project delivery performance” as a critical or high priority, and 67% reported “develop new skills to better support emerging technologies and business innovation” as a critical or high priority
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